
Honda Van Nuys
Van Nuys, CA
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Excellent Service Got oil change done. Excellent service and great communication from Omar Cabrera. Mr. Cabrera was friendly, courteous and gave comprehensive feedbac Got oil change done. Excellent service and great communication from Omar Cabrera. Mr. Cabrera was friendly, courteous and gave comprehensive feedback on the condition of my car after the oil change. More
Great Service Great service and very friendly staff, I called to make an appointment and they were able to squeeze me in within half an hour, always very helpful. Great service and very friendly staff, I called to make an appointment and they were able to squeeze me in within half an hour, always very helpful. More
Great Service Service on my automobil was great and people are very friendly, Key Honda always answers any questions you have and workers are very knowledgeable in Service on my automobil was great and people are very friendly, Key Honda always answers any questions you have and workers are very knowledgeable in their work More
Great service center I've taken my 2008 Honda Fit to Keyes Honda Service Center since I bought it new from them. The communication is great and the service is top notch. I've taken my 2008 Honda Fit to Keyes Honda Service Center since I bought it new from them. The communication is great and the service is top notch. I've dealt with several service advisors over the years and they have all been fantastic. The latest one I go to is Omar and he's great with letting me know what to expect in terms of how long the service will take and what it will cost. More
I have the best service adviser ever !!! I have the best service adviser in Allen Rostamo who is extremely knowledgeable and friendly and I've been working with him many years. Actually he is I have the best service adviser in Allen Rostamo who is extremely knowledgeable and friendly and I've been working with him many years. Actually he is the reason I'm working with KEYS Honda !!! More
Quick and easy! Made an appointment on the same day to have my oil changed and my adviser Oscar was very helpful and accomodating to my needs. I've only waited for a Made an appointment on the same day to have my oil changed and my adviser Oscar was very helpful and accomodating to my needs. I've only waited for a couple of minutes and my car is done and they also provide a free car wash for every oil change or any service. How neat is that? Will definitely come back. More
Honda Pilot (Jose Magana) Oscar my service advisor was very helpful and knowledgeable. Took cared of all of my concerns regarding my car. Would recommend my family and friends. Oscar my service advisor was very helpful and knowledgeable. Took cared of all of my concerns regarding my car. Would recommend my family and friends. More
Regular car service Ms Jonelle made me feel very welcome. She came to me when the service was done. Unlike the last 2 times, it was very frustrating. Ms Jonelle made me feel very welcome. She came to me when the service was done. Unlike the last 2 times, it was very frustrating. More
Jonelle Rocks! I took my H-RV in to get checked out because it stalled a couple times. Jonelle was amazing and the technician made some adjustments. The following we I took my H-RV in to get checked out because it stalled a couple times. Jonelle was amazing and the technician made some adjustments. The following weekend it stalled again so I called her immediately and she was super flexible and let me come in the next morning. She even arranged for a technician to drive around with me for an hour to try and recreate it. Of course it was fine on the drive, but she gave me a bunch of options and was so friendly and gave me the honest truth: "we could have it for 5 days and never recreate the problem". While I still haven't fully resolved the issue, I know that Jonelle has my back and as soon as it happens again I'll be calling her and having my car towed straight over so they can get it fixed. More
Honda CR-V Service Took my CR-V for service. I changed my appointment twice & was accommodated with no problem. I had other things done as well - wheel alignment- servic Took my CR-V for service. I changed my appointment twice & was accommodated with no problem. I had other things done as well - wheel alignment- services were done well. I got a free car wash, as well. My service advisor Miguel Cuenca was very pleasant & helpful answering my questions. It was a busy day for me because I'm on call ( at the hospital) Miguel got me a transportation just in case I got called in. My overall experience was excellent. More