
Honda Van Nuys
Van Nuys, CA
Filter Reviews by Keyword
By Type
Showing 714 reviews
Excellent customerexperience Allen, the Service Consultant was very pleasant and thoroughly clear in explaining service and maintenance detail. The Customer Service waiting area w Allen, the Service Consultant was very pleasant and thoroughly clear in explaining service and maintenance detail. The Customer Service waiting area was very clean and comfortable. Great overall customer service experience. More
Time Waiting For Car In Service is too long, I like every things in Keyes car service such as very friendly reps., waiting room with coffee, water, cookies...clean and warm but the time I waited I like every things in Keyes car service such as very friendly reps., waiting room with coffee, water, cookies...clean and warm but the time I waited for my car in service : 2 and 1/2 hours for oil and filter change, tire rotation ... to me it is too much. More
Excellent Service at Keyes Honda Van Nuys I brought my car in for service last week. As always, Allen's level of attention to detail and his overall customer service was excellent, as was the I brought my car in for service last week. As always, Allen's level of attention to detail and his overall customer service was excellent, as was the work done by the technicians. Way to go! Thanks guys! More
Great service reps Pricing is very fair. Friendly reps. Service done on time or sooner. We are very loyal to this service center. Wouldn't by a car from Keys (too many g Pricing is very fair. Friendly reps. Service done on time or sooner. We are very loyal to this service center. Wouldn't by a car from Keys (too many games) but would definitely recommend their service center. Robertson Honda actually made buying a car a pleasant experience. More
Odyssey & a CRV Had a great experience getting our two cars serviced. I have gone to this service location for over 10 years and three different Honda automobiles. Had a great experience getting our two cars serviced. I have gone to this service location for over 10 years and three different Honda automobiles. More
Great I had a very good experience when I brought my car to be serviced for the first oil change. I was pleased that they washed my car too. The gentleman I had a very good experience when I brought my car to be serviced for the first oil change. I was pleased that they washed my car too. The gentleman that took care of my paperwork was polite and friendly. More
Always a great experience. Excellent Service! You will leave very happy. In particular, Allen Rostamo (service consultant) goes even further, making everything just right. And w Excellent Service! You will leave very happy. In particular, Allen Rostamo (service consultant) goes even further, making everything just right. And while you wait, expresso and pastries.I love this place! More
Buying My First Car I was so terrified to go through the process of buying a car on my own for the first time... You know, with all the horror stories I've heard all my l I was so terrified to go through the process of buying a car on my own for the first time... You know, with all the horror stories I've heard all my life. Fast forward about 2-3 hours from the moment I walked up to the Honda dealership of Keyes Keyes Keyes, Keyes on Van Nuys (sorry I had to lol)... & I walked out with EXACTLY WHAT I WANTED. Jacob S. was freaking amazing! He was so straightforward and transparent, I can't believe I actually enjoyed this experience! I mean, it had to be great for me to wake up thinking about writing this xxxx review... It's definitely 6am. Anyhow, I didn't actually speak to the sales manager David Mendoza, but it was clear that Jacob and David worked together on getting me (again) EXACTLY WHAT I WANTED. Never thought I would literally say to car salesman, "You guys aren't the bloodsucking vampires that everyone makes you out to be!" But I just had to let them know! My expectations were definitely exceeded! I will be back!! 😃 More
Amazing! Totally got taken care of by service provider Miguel. He made sure he stayed in full contact with all that my car needed. Made sure I understood what Totally got taken care of by service provider Miguel. He made sure he stayed in full contact with all that my car needed. Made sure I understood what was getting done to my vehicle and gave me great advice of the repairs that needed to get done. Thank you Miguel for the amazing hospitality you provided while my vehicle was there for about 3 days. Ice been coming to this Honda service repair since 2012 and I shall continue to do so. I have definitely recommended this place to many. Once again thank you Miguel for everything. More
Best Service in the Valley! Before going to Keyes Honda on Sepulveda Boulevard in Van Nuys, I used to avoid dealerships as a rule. Now, I can't think of going anywhere else for Before going to Keyes Honda on Sepulveda Boulevard in Van Nuys, I used to avoid dealerships as a rule. Now, I can't think of going anywhere else for my Honda CRV! John Minor has been handling my car's servicing for the past 10 years with honesty, compassion, and excellence. He has made sure that I was satisfied and that the car was running safely and soundly for every issue I have brought him. Thank you John Minor! ?? More