Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Honda Van Nuys
Van Nuys, CA
714 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 714 reviews
June 11, 2017
Car buying process The salesman Drew went above and beyond to find me the exact car that I wanted. He answered my questions and it was an overall great experience. The salesman Drew went above and beyond to find me the exact car that I wanted. He answered my questions and it was an overall great experience. More
by Diana L.
Employees Worked With
Drew Wilkinson
June 05, 2017
This is my #1 choice to get maintenance for my car. Excellent Customer Service. They clearly explain the recommended services to me. They, also, give me only the services that I request. They fix my car Excellent Customer Service. They clearly explain the recommended services to me. They, also, give me only the services that I request. They fix my car while I wait in their sitting area. They provide wi-fi, water, coffee, tea, fruit, cookies, and TV. Mr. Miguel Cuenca has helped me on several occasions; he is knowledgeable, experienced, and professional. More
by Lisa168
Employees Worked With
Mr. Miguel Cuenca
June 05, 2017
Great First time getting maintenance done at Keyes Honda and it was great. The staff was friendly and try provided a ride to and from the dealership. First time getting maintenance done at Keyes Honda and it was great. The staff was friendly and try provided a ride to and from the dealership. More
by Naancyelizabeth
Employees Worked With
Tina
June 05, 2017
Recall Had a recall for passenger air bag. Took it to Honda service center in Van Nuys. The people were great sent me home in Lyft. Lyft took me back to Hon Had a recall for passenger air bag. Took it to Honda service center in Van Nuys. The people were great sent me home in Lyft. Lyft took me back to Honda service center layer that day to pick up my car. Was told they replaced the air bag and checked all the fluids (I have a check off list). If the fluids were truly checked, they would have noticed there was no windshield washer fluid . Soooo. Did they really replace the airbag? More
by Stephanie McVay
Employees Worked With
Omar
June 02, 2017
Understanding Being out of town, it can be difficult choosing a place to get your car repaired. Next time I'm in town, I'll know I can go to Keyes. Great service & Being out of town, it can be difficult choosing a place to get your car repaired. Next time I'm in town, I'll know I can go to Keyes. Great service & people. Omar explained everything very clearly and they even got me a couple 'Lift' rides to make things easier. More
by Sohomebase
Employees Worked With
Omar
May 27, 2017
Awesome Service! And they had cookies! I took my Honda in to get an oil change and had to work. I was pleased to find they had great Wifi and a desk for me to work. They also had free water I took my Honda in to get an oil change and had to work. I was pleased to find they had great Wifi and a desk for me to work. They also had free water, fruit and cookies in case I needed. Excellent service and friendly people. Tina Bell was my associate and took very good care of me. Thanks! More
by Jdarling33
Employees Worked With
Tina Bell
May 26, 2017
They always take care of me at (now) Keyes Honda They always take good care of me at (now) Keyes Honda service center. John Minor is like a friend who does his best to get me in and out in a short ti They always take good care of me at (now) Keyes Honda service center. John Minor is like a friend who does his best to get me in and out in a short time. More
by Scb
Employees Worked With
John Minor
May 17, 2017
Great customer service. Omar, my Service Consultant was friendly, helpful, and courteous. My car received the best of care. I will keep coming back to have my car serviced Omar, my Service Consultant was friendly, helpful, and courteous. My car received the best of care. I will keep coming back to have my car serviced because the rates were very reasonable and the service was excellent. More
by MaryP
Employees Worked With
Omar Cabrera
May 10, 2017
Oil change quickie Oil change on my 16 Honda Accord was at 5% schedule the appointment two days before and Omar helped me out. Fast and easy out the door in 1 hour with Oil change on my 16 Honda Accord was at 5% schedule the appointment two days before and Omar helped me out. Fast and easy out the door in 1 hour with a car wash too. He also explained to me what Maintaince is needed at what mileage and what he recommends. No pushing into buy this or that like my old dealership before I switched over to HONDA. Will be back here. Their waiting lounge is also super nice and relaxing More
by Virtualdevil
Employees Worked With
Omar
May 01, 2017
Highly Recommend! It was an exceptional experience from the time we pulled on to the lot to the moment we drove off in our new minivan. Each one of the employees made t It was an exceptional experience from the time we pulled on to the lot to the moment we drove off in our new minivan. Each one of the employees made this an easy experience. Lewis, the sales manager, to finance and each sales employee were all friendly and knowledgable. In the moments we had a few minutes of downtime between the process, we were offered fresh fruit and homemade cookies. I would recommend this dealership every time. More
by Jenkrist
Employees Worked With
Lewis Cook
