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Honda Van Nuys - Service Center

Van Nuys, CA

4.8
604 Reviews

604 Reviews of Honda Van Nuys - Service Center

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May 30, 2025

Easy to make a service appointment. Friendly customer service operator. Miguel Cuenca is a professional service advisor! Thank you for your friendly service. I’ll see you again when my More

by pa_mixmaster
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Cuenca and Robert
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May 30, 2025

Service doesn’t seem to really check everything. They recommended I replace the belt tensioner during a an oil change. I declined due to costs and got it replaced somewhere else. During my last oil More

by sniffer96.airier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
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May 27, 2025

Always appreciate the Honda Van Nuys Service whenever I get the chance to go. Jeremiah is great and I always receive great customer service! More

by kel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah
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May 28, 2025 -

Honda Van Nuys responded

Thank you, Kel! We're very happy to hear you had a great experience with Jeremiah and our team at Honda Van Nuys. Your positive feedback means a lot to us, and we look forward to serving you again!

May 26, 2025

Great experience. Personnel were efficient, friendly and professional. The person that helped me communicated with me at all times and my car was done fast. More

by johama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony k Castro
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May 27, 2025 -

Honda Van Nuys responded

Hi Johama, thank you for the fantastic feedback! We’re very excited to hear about your positive experience and our team's dedication to communication and efficiency. Your satisfaction is our priority, and we look forward to serving you again!

May 24, 2025

Consultant courteous and informative. Service prompt and thorough showing photo of needed repair. Waiting area clean and . More

by cyniles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Limon
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May 27, 2025 -

Honda Van Nuys responded

Thanks for the great feedback! We're thrilled to hear that you had a positive experience with our team and appreciated the cleanliness of our waiting area. Your satisfaction is our priority, and we look forward to serving you again!

May 24, 2025

I have been a customer of Honda since 1978. Signing a new lease for this vehicle in 2024. Excellent service, as usual! Expedient, beginning with scheduling. My personal advisor, Mr. Joey Limon More

by goodmoose1
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Limon, Gerson Marckwordt and the front desk
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May 27, 2025 -

Honda Van Nuys responded

Thank you for your fantastic review! We're delighted to hear about your long-standing loyalty and your positive experience with Joey. Our team works hard to create a welcoming environment, and it's great to know that you enjoyed the service and amenities. We look forward to seeing you again soon!

May 19, 2025

Tony was very attentive and helpful during the entire process, friendly and made sure I was updated every step More

by TD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Hernandez
Report | Print
May 20, 2025 -

Honda Van Nuys responded

Thanks for your fantastic review! We're thrilled to hear that Tony provided such attentive service and kept you updated. We strive to make every experience great, and it’s wonderful to know we hit the mark with you!

May 18, 2025

Friendly staff, clean facility, easy transportation service while you wait, clear communication. Will definitely be coming back. More

by jackie101fm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Cabrera
Report | Print
May 19, 2025 -

Honda Van Nuys responded

Thank you, Jackie! We're excited to hear you had such a positive experience with our team and facilities. We look forward to welcoming you back soon for another great visit!

May 17, 2025

Love this dealership! Everyone very helpful and caring! Also very professional and attentive to my needs. Sylvia is the best! More

by rickdeats80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sylvia Illman
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May 19, 2025 -

Honda Van Nuys responded

Thank you so much for taking the time to share your experience! We’re thrilled to hear you had such a positive experience with our team! Sylvia will be delighted to know she made an impact. Thank you for your kind words and for choosing us as your dealership! We look forward to serving you again.

May 14, 2025

It was my first time doing the first oil change on my 2024 Honda Accord and the customer service from Carpenter was good More

by omarreyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah Carpenter
Report | Print
May 15, 2025 -

Honda Van Nuys responded

Thanks for sharing your experience! We're very excited to hear you had a great first oil change with us. Our team is always here to make your visits enjoyable. Looking forward to seeing you again!

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