Honda of Danbury

The good-looking salesperson Chris Corbett was so helpful in our car buying process. whatever I wanted I got. the dealership did not have the color car I was looking for and chris made sure we got it! the de in our car buying process. whatever I wanted I got. the dealership did not have the color car I was looking for and chris made sure we got it! the dealership is so beautiful as well as he is! he was wonderful to work with and I am definitly working with him again! he is very hot and I am recommending him to all my friends More

I was in the market for a new Honda (being in a household with4 hondas Honda was a no brainer),anyway we where shopping at costco shopping and I saw the danbury Honda down the street.I stopped in on a whim a with4 hondas Honda was a no brainer),anyway we where shopping at costco shopping and I saw the danbury Honda down the street.I stopped in on a whim and was cheerfully met by dave marino.I. told him I was looking to buy a new accord coupe in stick shift(very hard to find)in about a month.dave instantly got me a set of keys to an accord coupe to drive,I never even had to ask.I was not pressured in the least and Dave even let me and my dad test drive the car by ourselves.I test drove the car and asked dave the best deal he could give me.Dave gave me a great deal,and I told him I was waiting on a check to get the car which should take about a month.Dave told me he wasn't sure how long he would have a stick shift accord because they don't make many.Anyway a month later I returned and Dave gave me even more off the msrp then when I went for the test drive.Dave bent over backwords for me and was extremely honest and genuine.I have never had a better experience in my life when buying something.Everyone at the dealership was so nice and even though the dealership was very busy,dave took car of me like a member of his family.I will never buy another new car from any other dealership,the experience was that good. More

We were greeted by Luis Lessa with such a friendliness and brought into this beautiful immaculate showroom. We were impressed. An array of beautiful cars beckoned us but we fell for the Pilot and that and brought into this beautiful immaculate showroom. We were impressed. An array of beautiful cars beckoned us but we fell for the Pilot and that suited our needs the most. The whole sales team were friendly, helpful (even when we came in once and Luis wasn't immediately available we were met with courtesy and helpfulness.) Luis is a professional and when we picked up our new Honda we new we had come to the right dealership. We highly recommend Honda of Danbury to our friends. More

Everyone that I encountered is friendly here. My father and I dealt with Mike and Tom. I thought they both did a great job and were very accommodating. Working with Mike to get the deal done on my 10' Civi and I dealt with Mike and Tom. I thought they both did a great job and were very accommodating. Working with Mike to get the deal done on my 10' Civic was truly a great experience. From the beginning, they were upfront and honest with the both of us, and that was greatly appreciated. Mike even went out of his way to get me exactly what I wanted and even surprise me, even though we thought that might be a tough task. Overall it was a success and I recommend dealing with Honda of Danbury. More

Manager changed terms of sale after two hours of negotiation, handshake, and check deposit because of pickup date, being on Tuesday instead of Saturday, when pickup date of Tuesday was announced lo negotiation, handshake, and check deposit because of pickup date, being on Tuesday instead of Saturday, when pickup date of Tuesday was announced loudly and clearly before sitting down to negotiate. No apologies. I picked up the exact car from NY dealer for 100 dollars less on the following Tuesday, and I received the warm and friendly service I had hoped to get from my local dealer, who did not wish to sell me a car. I still cannot figure out why I was treated so poorly. More

After two hours making a deal with the salesman and shaking hands, the sales manager, Tom Mcmullin, came out and changed the terms of the entire deal. Very bad business! We wasted two hours on this, an shaking hands, the sales manager, Tom Mcmullin, came out and changed the terms of the entire deal. Very bad business! We wasted two hours on this, and we walked out. What a waste of energy and time. We would never buy a car from these people. More

I entered the new building looking for a used car and was introduced to Debbie. She always seemed a little too busy, distracted and unfocused. Some of the pricing information she told me later turned out to introduced to Debbie. She always seemed a little too busy, distracted and unfocused. Some of the pricing information she told me later turned out to be inaccurate. Despite all this I decided on an '07 Accord and gave them a deposit. After about 2 weeks of checking around for financing (one bank's process was ridiculously slow) I chose to use Honda's financing. I called to say I would be coming in to finalize the deal (I always got Debbie's voicemail, never live on the phone) and went to buy the car. When I arrived she was quite put out that I had just showed up (she never called me back), telling me I had to make an appointment. She took me in to the sales manager who gave me a bit of a verbal beating for making them wait 2 weeks! At her suggestion I agreed to 5:30 that evening. I showed up then and was ignored by Debbie for about an hour while she attended to other customers, never even greeting me, smiling or making eye contact with me. When she finally did get around to me her attitude was far from positive, some of the details of the agreed-upon deal were wrong and I had had enough. I cancelled the deal and got my deposit back a few days later. Two of the other salespeople I had brief dealings with were quite friendly and helpful, so it's not the whole dealership. I do wonder though if they're resting on the laurels of Honda's reputation too much rather than extending positive customer service. I ended up going down the street and getting a better deal on a superior quality '06 Hyundai Sonata for $5000 less. I was treated like a king there! More

Everyone is friendly here. I got a great deal on my new car. They were completely honest and went through everything with me. They went over and beyond anything I expected and it's been such a pleasure b car. They were completely honest and went through everything with me. They went over and beyond anything I expected and it's been such a pleasure buying a car from there. More

While having car serviced, someone at the dealership tore up my rear bumper. Fair Honda refused to fix it. After 3 hours of trying to get them to fix it, they still thought it was not their responsibility. up my rear bumper. Fair Honda refused to fix it. After 3 hours of trying to get them to fix it, they still thought it was not their responsibility. After talking to my insurance company and being assured it was their responsibility, I started to cry from the insults they were inflicting on me, accusing me of damaging my own car. They finally gave me the phone number of their "body department" they claimed they didn't have, and they did basic repairs. I was also promised free oil changes and the use of the dealers car when I purchased my car, which they shortly changed their mind about. They also could not figure out why the check engine light was going on and off in my car for 2 years. I have since taken the car to another dealership, and the check engine light works fine. More

bought a 2007 honda fit there. a bit expensive, and they pull the usual tricks of trying to sell extended warranty, paint protection (!!!), and a lojack system. be adamant, you can get away without buying t pull the usual tricks of trying to sell extended warranty, paint protection (!!!), and a lojack system. be adamant, you can get away without buying them. in the end, they got me the car I wanted for a reasonable price and in a timely manner. More