My Review Of Honda of El Cerrito:
FIVE STAR Dealership and Service Dept.....Recently brought our 1995 Honda Civic in for it's regular Express Service (oil change). As usual the service was handled with promptness as well as a thorough inspection also carried out. Some leaks underneath the engine were found and which need to be attended to. I always appreciate the completely honest and thorough service provided whenever I bring our cars into Honda of El Cerrito.
We bought the Honda Civic new from the Honda of El Cerrtio dealership was located across the street over 17 years ago. Our 2007 Honda Accord was also purchased from Honda of El Cerrito and both cars have been serviced soley at Honda of El Cerrito. The reason being we get the most professional, honest service. We are always greeted by friendly personnel who take our concerns seriously and guarantee us total satisfaction.
Never have we been disappointed with the personnel or the service perfomed at Honda of El Cerrito. It is a pleasure doing buisness with a great dealership.
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Thank you
Response From: lauren3birds
Added: 3/6/2013 5:54:04 PM
Dear Pandagirl754 - Thanks for the AWESOME review. While Larry, our General Manager, is out of town, I wanted to quickly shoot you a note of appreciation. We not only appreciate your feedback, but utilize our loyal customers feedback, such as yours, to keep us on our toes and your "Dealer of Choice". It means a great deal to all of us here at Honda of El Cerrito that you have entrusted us with your vehicle purchase and servicing needs.
Chris Noble, our Service Director, and his cadre' of professional Service Advisors are always available for you should you need them for technical issues. And should you ever get "stuck" or need a point-of-contact, now you have my name and number. It is my intention that we only strengthen our relationship with you, your family, friends, and co-workers.
Thanks again and we're always here should you need us.
Sincerely,
Darryl Lavender
Customer Relations
510-412-6199
darryl.lavender@hendrickauto.com