Honda of El Cerrito

Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Honda of El Cerrito:
I was just about to buy my car from another dealership when I received a follow up e-mail from El Cerrito. It was some sort of heavenly intervention because I later read horrible reviews about the salesman I was meeting with the next morning. Anyway, the quote I was sent was hundreds less than any of the other nearly 10 dealers I had dealt with. When I called Danny, he was a little concerned that I intended to finance through the credit union rather than dealer financing, and informed me that I needed to bring a certified check in order to purchase the vehicle. This wasn't a problem, however.
He then referred me to Jong Peck, who was very easy going and easy to work with. He had the car ready for me to look at the next day, as well as all the paperwork, so that I could get done quickly. The financing guy tried to sell me the usual extended warranty and extra alarm system, but accepted "no" for an answer without a fuss.
When I brought the check in, Sylvia helped me from there. She was very courteous and answered all my questions. The whole experience was above average for car buying, and I would recommend this dealer to anyone.

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Honda of El Cerrito:
Our families dealing with El Cerrito Honda came through referral. As far as we are concerned, it is a referral worth its weight in gold. The entire sales and service staff worked with us for both new and used vehicles. There were no pressure tactics and definitely no subterfuge on the part of El Cerrito Honda.

Customer service: A 5 for being pleasant, followup phone calls, understanding and patient when we were under time constraints to "get things done" and when we had to pick up a vehicle later than normal or the next day.

Quality of work: A 5, for the detailing of the used vehicle.

Friendliness: A 5, for always being cheerful 24/7.

Overall experience: A 5 for the family atmosphere and the "gong" for a new car sale (nice touch), and for putting up with our kids!

Price: A 5 for matching prices to previous offers of other dealers.

El Cerrito Honda, when you are ready to buy a Honda, they are ready to help you.

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Reason for Visit: Service

I recommend this dealer: Yes

My Review of Honda of El Cerrito:
I RECENTLY HAD A PROBLEM WITH MY WINDOW NOT CLOSING ON MY 95 HONDA ACCORD AND BROUGHT IT DOWN TO HONDA OF EL CERRITO LAST SATURDAY PRETTY CLOSE TO TO CLOSING TIME. I WAS DESPERATE AND IN NEED OF HELP. THEY HAD NO TECHNICIANS LEFT AND THE SERVICE ADVISOR WENT OUT OF HIS WAY TO AT LEAST GET MY WINDOW UP FOR ME SO I CAN GET THROUGH THE WEEKEND WITHOUT GETTING MY CAR STOLEN. MEL WAS SO UNDERSTANDING AND SHOWED SO MUCH COMPASSION IN HELPING . I WAS TOTALLY IMPRESSED WITH MEL AND HIS ASSOCIATES. IVE NEVER EVER BEEN TREATED SO WELL AT A SERVICE PLACE BEFORE AND HAS NOW RESTORED MY FAITH IN DEALERSHIPS. AGAIN KUDOS TO MEL AND HONDA OF EL CERRITO. GIVE THIS GUY A RAISE.



THANKS FOR LISTENING,
reynalyn

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Reason for Visit: Service

I recommend this dealer: Yes

My Review of Honda of El Cerrito:
I RECENTLY HAD A PROBLEM WITH MY WINDOW NOT CLOSING ON MY 95 HONDA ACCORD AND BROUGHT IT DOWN TO HONDA OF EL CERRITO LAST SATURDAY PRETTY CLOSE TO TO CLOSING TIME. I WAS DESPERATE AND IN NEED OF HELP. THEY HAD NO TECHNICIANS LEFT AND THE SERVICE ADVISOR WENT OUT OF HIS WAY TO AT LEAST GET MY WINDOW UP FOR ME SO I CAN GET THROUGH THE WEEKEND WITHOUT GETTING MY CAR STOLEN. MEL WAS SO UNDERSTANDING AND SHOWED SO MUCH COMPASSION IN HELPING . I WAS TOTALLY IMPRESSED WITH MEL AND HIS ASSOCIATES. IVE NEVER EVER BEEN TREATED SO WELL AT A SERVICE PLACE BEFORE AND HAS NOW RESTORED MY FAITH IN DEALERSHIPS. AGAIN KUDOS TO MEL AND HONDA OF EL CERRITO. GIVE THIS GUY A RAISE.



THANKS FOR LISTENING,
reynalyn

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Honda of El Cerrito:
I was often wondering if one bad credit was the end of the road for the aspiring car buyer. I had landed into one unwittingly; this had turned out to be a sore for me, because every car finance plan was rejecting me.
It was on the suggestion of a friend that I came across a dealer for Honda, Honda of El Cerrito in CA. When I explained my history to this dealer, I was glad I was given both a patient hearing, and a loan for a pre-used car!
I have to admit that this is the first time I came across a dealer who was willing to offer me what no other dealer had. I can now happily drive around on my fabulous Honda, thanks to this dealer.

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