Honda of Escondido

Hands down great service Gabriel & Jef made sure they did everything possible to reduce our cost really thinking about the customer needs and expense really shows that they have the customer best interest f everything possible to reduce our cost really thinking about the customer needs and expense really shows that they have the customer best interest first More

Everyone did a great job! From Todd the customer Service manager to the mechanics who swapped it my evaporator. Thank you for a job well done! manager to the mechanics who swapped it my evaporator. Thank you for a job well done! More

Everyone friendly and helpful. Paul and the guy in finance (name started with R, I tried to get make a note but I forgot) did their best to give me best offers that worked best for my budget and overa finance (name started with R, I tried to get make a note but I forgot) did their best to give me best offers that worked best for my budget and overall plan. More

I have been delighted with the employees in the service dept. They are fun and engaging during my car repairs. My first Honda and I am amazed by the employees. I feel safe after each service. Thank you dept. They are fun and engaging during my car repairs. My first Honda and I am amazed by the employees. I feel safe after each service. Thank you for great service, friendly exchange and being on time and efficient. I would recommend this service More

Jeff Rasmussen was patient and very helpful.Always good Jeff Rasmussen was patient and very helpful. Always good service here. Nice staff. Customer was definitely listened to. Easy checkout. Easy to g Jeff Rasmussen was patient and very helpful. Always good service here. Nice staff. Customer was definitely listened to. Easy checkout. Easy to get an appointment. More

Would definitely recommend anyone to go to Honda for service, or to buy a car from them as well! They have great customer service everyone is so nice. service, or to buy a car from them as well! They have great customer service everyone is so nice. More

Excellent service Great and friendly service! The time it took to complete my service was faster than estimated which is always a plus! Thank you for everything. it took to complete my service was faster than estimated which is always a plus! Thank you for everything. More

Richard is the best and so is Steve. So helpful and we love visiting that dealership in Escondido. We will definitely come back and buy our next car. love visiting that dealership in Escondido. We will definitely come back and buy our next car. More

SUPERB!! Dear Honda of Escondido and Team...... I would like to thank Gabriel Lopez for his understanding and diligent effort in reaching out to me to resol Dear Honda of Escondido and Team...... I would like to thank Gabriel Lopez for his understanding and diligent effort in reaching out to me to resolving the issue with my car. It turned out to be a dead car battery. But, nevertheless he helped expedite the situation to get this issue taken care of and resolved. I appreciate very much it! And the rest of the Team who serviced my car today to make sure everything was in running order. Thank you! Alex More

HORRIBLE!! HORRIBLE!! I just called HONDA of ESCONDIDO and wanted to speak to the service Department about my 2017 CRV. I was told that the service department was closed d I just called HONDA of ESCONDIDO and wanted to speak to the service Department about my 2017 CRV. I was told that the service department was closed due to covid-19. I called on Saturday 4/4/2020 at 12:15pm. I proceeded to tell the customer service representative my problem realizing that he most likely couldn't help me. But, I thought I would give it a shot. Anyway, I mentioned to him that my car wouldn't start and I was getting an error message of Hold / Brake System Problem - He proceeded to tell me it was most likely a car battery issue. As I asked him a few more questions.....he started laughing at my questions which being a female I felt inept and stupid! He could have been a bit more patient with me and understanding ...... SO VERY RUDE TO BE LAUGHING during my conversation with him. He admitted he was laughing as I asked him why he was laughing at me and he said he didn't understand my question(s). He could have told me that rather than laugh at me. All I wanted to know was why my car wouldn't start......and how I could remedy the problem.....so sad to get someone who didn't care about my situation. More