
Honda of Fayetteville
Fayetteville, AR
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My visit to Honda of Fayetteville was a blessing--even tho it was unexpected and I did not think odds were good for positive outcomes. J.J. was my service advisor. It did not take long to see that he was tho it was unexpected and I did not think odds were good for positive outcomes. J.J. was my service advisor. It did not take long to see that he was honest AND he knew his job well. Great communication and could answer all the questions needed to determine the best plan. Upon investigation, he presented needed actions and made it possible for me to continue my journey from Hot Springs to Kansas City. As a bonus, he contacted me the next day and made it possible to pick up my vehicle on a Sunday and make it home on time. I was able to make the right contacts, and look forward to my next visit with Honda of Fayetteville. I am enjoying the new turbo booster in my old Honda! More
The service department is efficient and all employees are pleasant. My only disappointment was dealing with the financial guy as he apparently never set me up with a payment schedule. Then got unfriendly not pleasant. My only disappointment was dealing with the financial guy as he apparently never set me up with a payment schedule. Then got unfriendly notices from Honda financial that I was behind on payments-two notices plus I got reported to a credit agency. I’ve mentioned this in other comments and never received a reply. I don’t expect your department will act any differently. I’ll reconsider purchasing from Honda of Fayetteville in the future. I also paid off the CRV on the third month of ownership. What’s up with Honda Financial? More
James Pierce was a pleasure to work with! He did not have the car I needed but despite his busy day, still sent me a personalized video introducing himself which broke the ice. He then was ve He did not have the car I needed but despite his busy day, still sent me a personalized video introducing himself which broke the ice. He then was very knowledgeable and friendly. Unfortunately they just didnt not have the car I wanted in a time frame that worked for me, other wise I would have purchased with James. I do recommend him. More
Jarret was the salesperson we dealt with. The whole process was one of the best we have had in over a dozen car purchases! Low pressure, very friendly, listed price was the final price.... The whole process was one of the best we have had in over a dozen car purchases! Low pressure, very friendly, listed price was the final price.... no hidden costs, additional fees, etc. Excellent customer service, very professional, and quick end-to-end purchase, very streamlined. Would highly recommend, and will not hesitate to do business with them in the future! More
Jeff was great, was not pushy. I knew what I wanted and asked to test drive. He was able to facilitate. Was very responsive to questions and was thorough when going over the detail I knew what I wanted and asked to test drive. He was able to facilitate. Was very responsive to questions and was thorough when going over the details. Was a very easy low impact experience, that I would gladly do again. More