Honda of the Avenues
Jacksonville, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,102 reviews
Great place to buy a car from, Angel really helped us with this car buying experience!!! with this car buying experience!!! More
It was the first pleasant experience I've had at a car dealership Anton really worked with us, our budget and our needs. He went above and beyond. dealership Anton really worked with us, our budget and our needs. He went above and beyond. More
Clean. Fast. Reasonable. Communication. Thank you. Prompt. Fair price. Transparent. Convenient. Close. Timely. Professional. Reassuring. Fast. Reasonable. Communication. Thank you. Prompt. Fair price. Transparent. Convenient. Close. Timely. Professional. Reassuring. More
I had to call in because I was going to be late, they understood. When I pulled in my service was still token care of quickly as if the time I showed up was my appointment time. By this being my first ca understood. When I pulled in my service was still token care of quickly as if the time I showed up was my appointment time. By this being my first car, John really took the time to explain the different things I need done and the prices. He also provided his card for me to schedule when I'm ready to have my other services taken care of. More
Dealership is professional and organized, when I drove up I liked the attendant ready to listen to me. Marcellis was nice to help me. He is fast paced as I had to locate is desk from another guy. He Is know I liked the attendant ready to listen to me. Marcellis was nice to help me. He is fast paced as I had to locate is desk from another guy. He Is knowledgeable about my cars needs, explained the info, I wanted a break down which he helped me with. Mr Smith who shuttle me was great, has a sense of humor and very professional. I appreciate all the kindness I received. Thank you. More
Jared,Angel and Eric represented the dealership in a professional manner and handled my issues with care. I was able to get a car that Ive always wanted professional manner and handled my issues with care. I was able to get a car that Ive always wanted More
I've been a customer for years, their service is great, Paula a gem, very attentive. Morris was a terrific salesman, and with the help of Eddie, they gave me the deal I was looking for. I've owned Honda's Paula a gem, very attentive. Morris was a terrific salesman, and with the help of Eddie, they gave me the deal I was looking for. I've owned Honda's for decades. This dealership is the best by far! More
Honda of the avenues does good work in your cars. Service advisors are nice and professional though poor at customer service or communication. They do not provide updates if you wait for your car. I Service advisors are nice and professional though poor at customer service or communication. They do not provide updates if you wait for your car. I was informed that my service would take about 2 hours. At 2+ hours i had to go to Marcellis for a status update or to learn if my car was ready. He never came to me during the two hours. He then showed me an image of my air filter with the recommendation to change it - i agreed. On another note when i went to my car - the seat had been lowered all the way down and pushed back and all mirrors adjusted for the other tall driver. I was surprised as i am 5'2' and if they had to make big adjustments they did not attempt to reset close to how the seats and mirrors were set when they got into the car. This is the only dealer that i have been to that does this. Customer service is mediocre - its an area of opportunity for improvement. More
Honda of the avenues does good work in your cars. Service advisors are nice and professional though poor at customer service or communication. They do not provide updates if you wait for your car. I Service advisors are nice and professional though poor at customer service or communication. They do not provide updates if you wait for your car. I was informed that my service would take about 2 hours. At 2+ hours i had to go to Marcellis for a status update or to learn if my car was ready. He never came to me during the two hours. He then showed me an image of my air filter with the recommendation to change it - i agreed. On another note when i went to my car - the seat had been lowered all the way down and pushed back and all mirrors adjusted for the other tall driver. I was surprised as i am 5'2' and if they had to make big adjustments they did not attempt to reset close to how the seats and mirrors were set when they got into the car. This is the only dealer that i have been to that does this. Customer service is mediocre - its an area of opportunity for improvement. More












