Honda of the Avenues

TC was kind, quick and knowledge of the vehicles. He worked with me to get a vehicle at a fair and reasonable price. Demonstrated the vehicle features and took me for a test drive. worked with me to get a vehicle at a fair and reasonable price. Demonstrated the vehicle features and took me for a test drive. More

Bob was very professional, courteous and helpful. His exceptional knowledge helped me save money and kept me updated on the status on my car every step of the way. Outstanding service. exceptional knowledge helped me save money and kept me updated on the status on my car every step of the way. Outstanding service. More

Josh took great care of me as always! He had a rental ready for me and got me out quickly. Car was clean and work done was great. ready for me and got me out quickly. Car was clean and work done was great. More

Bobby Howard, is a great service guy he's always very helpful. I was there for an oil change. I am a repeat customer because of Bobby. helpful. I was there for an oil change. I am a repeat customer because of Bobby. More

I am a repeat customer because my salesperson is the BEST! He works with me to get exactly what I want at a far and reasonable price! BEST! He works with me to get exactly what I want at a far and reasonable price! More

Service is always great and accommodating. I always get my vehicle back in the time they say and if not they work with you best they can to your schedule. They really care about customer service here. I bo my vehicle back in the time they say and if not they work with you best they can to your schedule. They really care about customer service here. I bought my car here and only go here to get it serviced, even though I loved scores the bridge and thee are closer Honda dealerships. It will be a sad day when I leave Jax, I hope I'll be able to find a service department as good as theirs. Justin is my go to guy, and Scott is also great! More

Great experience, Kent was kind, quick, and reliable, he did everything he said he would do! Spent less than 4 hrs for the entire process. I will continue to go to Honda at the avenues time and again...and did everything he said he would do! Spent less than 4 hrs for the entire process. I will continue to go to Honda at the avenues time and again...and I will always ask for Kent! More

Honda of the Avenues did an excellent job with the warranty replacement of a high pressure fuel pump. The advisor kept me informed and made sure I knew the timeline for the repair. warranty replacement of a high pressure fuel pump. The advisor kept me informed and made sure I knew the timeline for the repair. More

I am livid.I am 8 months into a high risk pregnancy and I am livid. I am 8 months into a high risk pregnancy and I don't need to be dealing with this. I traded two vehicles in 4 days ago for a new to us/ I am livid. I am 8 months into a high risk pregnancy and I don't need to be dealing with this. I traded two vehicles in 4 days ago for a new to us/bigger vehicle since we are expanding our family. When we went to the signing table, we (the customer) found discrepancies in the payoff amount for both of the vehicles we were trading in. We mentioned it for both vehicles, and each time we were told not to worry about it.. as it was "close enough." Another thing is - the paperwork had to be re-printed because the owner information was wrong. Even though the registration for both vehicles for given to the sales rep and business manager at the very beginning of the process. Anyway - we are contacted THREE DAYS LATER saying we owe them $149 because WE got the payoff wrong - what?! We brought it up immediately when signing the paperwork. And now WE are being penalized for something they THEY screwed up on?! NOW, I am getting phone calls from one of my vehicles that was traded in saying they haven't received payment, and will report it as late if they don't receive it. I've explained that the vehicle was traded in, but this dealership has sat on this paperwork for days. In all of the years and cars I've traded in and bought, I've never had such an unpleasant, unprofessional, and unorganized experience. UPDATE: No one has returned my phone calls or emails. So much for customer service? One more update: It has been 10 days since I’ve bought the vehicle. No one has returned a phone call. No one has returned an email. Not one of the vehicles we traded in has been sent a pay off, yet, they’re posted for sale. I’ve noticed all of the good reviews on here have received a response, but one has not been given to mine. Poor customer service. More

My first oil change at this dealership, and I encountered a wonderful awesome customer service, there’s no doubt I would come back again and again. a wonderful awesome customer service, there’s no doubt I would come back again and again. More