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Honda of the Avenues - Service Center

Jacksonville, FL

4.7
3,095 Reviews
Call Service Center (904) 893-3415

3,095 Reviews of Honda of the Avenues - Service Center

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September 11, 2025

I took my 2024 CR-V in for an oil change and tire rotation. Mr. Howard met me at the car, as soon as I arrived. The service department performed the maintenance in a timely manner. Mr. Howard kept More

by mjp8992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 07, 2025

Excellent service and communication. Felt pricing was fair. I felt informed and loved the ability to text with service representative. More

by cadorsey05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 10, 2025 -

Honda of the Avenues responded

Thank you for your feedback! We’re glad you enjoyed the clear communication, fair pricing, and convenient texting with your service representative. We look forward to assisting you again!

September 07, 2025

Marcellis is my go to service advisor . He's always professional, throughly explains the services my vehicle needs whether it's something that requires immediate attention or up coming main More

by lundysharonr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcellis Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 10, 2025 -

Honda of the Avenues responded

Thank you for sharing your feedback! We’re delighted to hear Marcellis continues to provide the professional, trustworthy service you can count on. We’ll be sure to share your appreciation with him!

September 05, 2025

The service was great. They had my car available when it was stated to be ready. John is a great service person. More

by tamara_louis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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Sep 10, 2025 -

Honda of the Avenues responded

Thank you for your review! We’re glad everything went smoothly and that John provided great service. We look forward to seeing you next time!

September 03, 2025

PAULA WILLIAMS was a caring service advisor. its the reason I keep coming back for service. However, was first greeted by Mr John LINDSTROM that did not go so well. He was very rushed/abrupt More

by ralph769
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 10, 2025 -

Honda of the Avenues responded

Thank you for sharing your feedback. We’re so glad to hear Paula provided the caring and thorough service that keeps you coming back, and we’ll be sure to recognize her for it. We’re sorry to learn about your initial experience and appreciate you bringing it to our attention. Your input helps us improve, and we truly value your loyalty to our dealership.

September 02, 2025

the service advisors were helpful thorough and courteous. Appreciate Shawn nice man knowledgeable reasonable fair More

by rs.sf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Vogt
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Sep 10, 2025 -

Honda of the Avenues responded

Thank you for your feedback! We’re glad our team, especially Shawn, was helpful and fair. We appreciate your support and look forward to seeing you again!

September 02, 2025

I was very pleased with this visit to Honda at the Avenues. Bobby was very helpful and personable. More

by kayrin66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 10, 2025 -

Honda of the Avenues responded

Thank you for sharing your experience! We’re so glad Bobby was able to help and make your visit a great one. We look forward to seeing you again!

September 02, 2025

A great experience created by Anthony at the Honda dealership. He was an excellent communicator and kept me informed every step of the way! More

by TIM.QUINN7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Attanas
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Sep 10, 2025 -

Honda of the Avenues responded

Thank you for your kind words! We’re thrilled to hear Anthony kept you informed and made your experience a great one. We’ll be sure to share your feedback with him!

August 29, 2025

Great experience. Quick, professional service. Will use Honda at the Avenues for my next service. More

by vjefferson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 02, 2025 -

Honda of the Avenues responded

Thank you! We’re glad you had a great experience and look forward to helping with your next service.

August 26, 2025

Jim Bessemer always goes above and beyond to help the process go smooth. An honest gentleman. More

by Sqzbx1813
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Besemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 27, 2025 -

Honda of the Avenues responded

Thank you for your kind words! We’re glad to hear Jim always goes above and beyond—he’s a true asset to our team.

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