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Honolulu GMC Cadillac
Honolulu, HI
1,245 Reviews
Welcome to Honolulu Buick GMC Cadillac. We are a premier Buick, Cadillac, GMC dealer located in Honolulu with an extensive inventory of used cars, trucks, vans and SUVs of nearly every make and model, certified pre-owned Buick, Cadillac, GMC vehicles and the newest selection Buick, Cadillac, GMC available.
At Honolulu Buick GMC Cadillac you'll find a passion for excellence in customer service and high quality automobiles. Whether you come to our dealership for auto repair or maintenance, Buick, Cadillac, GMC parts, car detailing or to purchase or lease a vehicle, we make it a priority to exceed your expectations.
Check out showroom hours as well as our parts and service departments. Please use the map and address info below for more detailed hours and driving directions. We welcome all customers from Waianae, Ewa Beach, Waipahu, Wahiawa, Kapolei, Kaneohe, Pearl City, Hickam Air Force Base & all of Hawaii. We look forward to seeing you soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,245 reviews
May 05, 2025
There was only one customer service rep who did a great job but seemed to be overwhelmed with the number of customers coming in. job but seemed to be overwhelmed with the number of customers coming in. More
by MRIVAN1972
Verified CustomerEmployees Worked With
May 04, 2025
Still waiting for a return call on parts ordered for repair. Service appointment and parts were ordered on 4/7. I was told would have in a few days and be able to complete repair prior to 4/19. Call repair. Service appointment and parts were ordered on 4/7. I was told would have in a few days and be able to complete repair prior to 4/19. Called on 4/17 I was told they were overnighted and would receive a call. Still no response! What has happened from 4/7 good service to now? No follow-up. More
by JLSDPECK
Employees Worked With
May 04, 2025
The Honolulu Service Dept. is currently going through some tough times right now. They had to bring in workers from Arkansas and this is how I met Sarah. She has impeccable fol is currently going through some tough times right now. They had to bring in workers from Arkansas and this is how I met Sarah. She has impeccable follow up and goes that extra mile and always multi-tasking. The Service Manager who is also from Arkansas Jeremy is working very hard to upright the ship. Hang in there team, it is only going to get better! More
by ranguay63
Employees Worked With
Sarah
May 03, 2025
The he used vehicle I bought was in great condition. The salesman was attentive and patient with us. The dealership’s facilities were impressive and immaculate. The salesman was attentive and patient with us. The dealership’s facilities were impressive and immaculate. More
by PACLIGHT808
May 03, 2025
i’ve called numerous times to try to reach the salesman Anthony and he has not returned my text or messages, I also left a message for Justin your general manager. He also never returned my call. I am inc Anthony and he has not returned my text or messages, I also left a message for Justin your general manager. He also never returned my call. I am incredibly disappointed with the service of your sales department, including your sales manager, Shawn I need to speak to someone in authority. There are things that I was promised that we’re not done and I was very unhappy with the vehicle and I tried to return it within 24 hours and all they could do is try to sell me on another car twice the price, terrible terrible customer service!!!!!! More
by SJHISPRING
Employees Worked With
anthony 👎
May 02, 2025
Excellent service very easy communication nice and clean dealership fast work have very good coffee and drinks dealership fast work have very good coffee and drinks More
by Czechgirl
Employees Worked With
May 02, 2025
There are so many problems that I'm having with them right now!! The manager Jeremy will not respond to any of my emails and when I came in he had an attitude! I brought my car in after I purchased it a right now!! The manager Jeremy will not respond to any of my emails and when I came in he had an attitude! I brought my car in after I purchased it and they were supposed to fix the ac!! It's been in there 2x and they can't find the problem with the ac!! My warranty expired last month!! I used a loner and it was expired and the vehicle got towed so I had to pay 300$ to get it out and they never refunded me for that like they said they would! Jeremy will not respond about this!! Every time I get my vehicle back, they do not put the pieces back together!! I have a 1foot piece just sitting on the floor! The service department is a mess!!! More
by Connienisa808
May 02, 2025
It is very nice to be able to be serviced by a caring individual. Johnny puts his all into helping me...he is pleasant and kind and does what he says he can do...if he can't...he will let me know...I lov individual. Johnny puts his all into helping me...he is pleasant and kind and does what he says he can do...if he can't...he will let me know...I love the communication between me as a customer and he at the service department More
by NAHYUEN1
Employees Worked With
Johnny Henson
May 02, 2025
The hardest to me is actually getting someone to talk to. The phones take you in circles and you end up leaving messages that don't get returned. However..once you get someone the communication is awesome. The phones take you in circles and you end up leaving messages that don't get returned. However..once you get someone the communication is awesome. I actually had to physically go down to the dealership to get help. I really wish they could make sure that we got a live person to help us when we call...even if it's to let us know.that our service Advisor will call us.back. More
by NAHYUEN1
Employees Worked With
Johnny Henson
