799 Reviews of Honolulu GMC Cadillac - Service Center
There was only one customer service rep who did a great job but seemed to be overwhelmed with the number of customers coming in. job but seemed to be overwhelmed with the number of customers coming in. More
The Honolulu Service Dept. is currently going through some tough times right now. They had to bring in workers from Arkansas and this is how I met Sarah. She has impeccable fol is currently going through some tough times right now. They had to bring in workers from Arkansas and this is how I met Sarah. She has impeccable follow up, goes that extra mile and always multi-tasking. The Service Manager who is also from Arkansas Jeremy is working very hard to upright the ship. Hang in there team, it is only going to get better! More
Still waiting for a return call on parts ordered for repair. Service appointment and parts were ordered on 4/7. I was told would have in a few days and be able to complete repair prior to 4/19. Call repair. Service appointment and parts were ordered on 4/7. I was told would have in a few days and be able to complete repair prior to 4/19. Called on 4/17 I was told they were overnighted and would receive a call. Still no response! What has happened from 4/7 good service to now? No follow-up. More
The he used vehicle I bought was in great condition. The salesman was attentive and patient with us. The dealership’s facilities were impressive and immaculate. The salesman was attentive and patient with us. The dealership’s facilities were impressive and immaculate. More
Excellent service very easy communication nice and clean dealership fast work have very good coffee and drinks dealership fast work have very good coffee and drinks More
It is very nice to be able to be serviced by a caring individual. Johnny puts his all into helping me...he is pleasant and kind and does what he says he can do...if he can't...he will let me know...I lov individual. Johnny puts his all into helping me...he is pleasant and kind and does what he says he can do...if he can't...he will let me know...I love the communication between me as a customer and he at the service department More