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Hoover Dodge Chrysler Jeep
Moncks Corner, SC
44 Reviews
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Showing 44 reviews
October 31, 2025
HORRIBLE EXPERIENCE! Drove an hour to look at an RX 350. Met by Quinten, who was brand new. Nice guy, but knew nothing about cars or the buying process. Quinten, the sale Drove an hour to look at an RX 350. Met by Quinten, who was brand new. Nice guy, but knew nothing about cars or the buying process. Quinten, the sales guy, said we had to wait for Quintin his manager. Although there was NOBODY else in the dealership, we had to wait an excessive amount of time for Quintin to get up and walk the 25 feet to the sales desk. He seemed really uninterested. No greeting. No handshake. No smile. Dismissive and condescending. Just rude. The price of the car was much higher than other similar cars and we asked if they could work with us on the price. After waiting an inordinate amount of time, he said he could go down maybe a couple hundred at best. Communication was horrible and caught them in numerous lies. Said they would call back but didn't. Said we had a deal, then would back out. This dealership also has hidden JUNK FEES (e.g. Detail, Destination, Proc/Doc Fees) they don't tell you about that add almost an additional $2k to every car they sell. If you know what's best for you AVOID THIS DEALERSHIP AT ALL COSTS! More
by pmcdonald
Employees Worked With
Quintin
November 01, 2024
From the desk of Jim DeFeo November 1, 2024 Abigale Scarallo c/o Hoover Chrysler Dodge Ram 325 N. Highway 52 Moncks Corner, SC 29461 Dear Abigale: I wanted to write you and let you know Scarallo c/o Hoover Chrysler Dodge Ram 325 N. Highway 52 Moncks Corner, SC 29461 Dear Abigale: I wanted to write you and let you know how satisfied and pleased my daughter and I are regarding our purchase of a 2024 Ram pickup at your dealership. I have gotten to the point in my life that with all of the games and strategies played by most auto dealerships these days, it was refreshing to do business with you. You handled our negotiating and delivery as a true professional. And I, as a former Chevy Oldsmobile dealer, appreciate that more than you probably know. It was certainly worth the 1 1/2 hour drive from Myrtle Beach to Moncks Corner to be treated like the adults my daughter and I are. Great job, and keep up the good work. You are 5 stars in my book. Sincerely: James J DeFeo More
by jimgmate
Employees Worked With
Abigale
March 12, 2024
This place has got be be doing illegal fraudulent things. I called ahead to verify vehicle I wanted was available. They confirmed it was. I drove two hours to the dealer and that was a huge mistake. I test d I called ahead to verify vehicle I wanted was available. They confirmed it was. I drove two hours to the dealer and that was a huge mistake. I test drove the vehicle and it was filthy, hadn't been detailed and the vehicle pulled to the right. The salesman said they would detail it and put a repair order in at a local dealer if I purchased it. Why wouldn't it be detailed and repaired if its waiting to be purchased? The vehicle price online was 27,000 and when I arrived and they presented me with the price sheet they changed the price to 29,000. Charged me a "garage fee" of 2,200, a detailing fee of 895, an oil change package fee of 1,850 and a few other fees. They also stated they had to dock a "garage fee" from my trade in, and surely they charged this "garage fee" to the person that traded in the vehicle I was going to purchase which means they're double dipping on vehicle fees. I explained to them that it makes zero sense for a buyer to pay the dealer to detail and repair the vehicle that they are buying. The salesman Josh was fantastic and I'm sure he could make a ton of money at a better dealership. Not working for the manager he has. When I confronted the manager about the fees and the changed price of the vehicle he stated "well it says online the price is subject to change" I left. This place needs to be investigated. Don't waste your money here, and Josh, if you see this, go work some where that believes is honesty. You'll make way more. More
by rraymond175
Employees Worked With
Josh was great. Manager not so great.
February 17, 2024
I drove 4 hours to test drive and purchase a truck. I called in advance to verify the truck was still available and told the salesman it would take me 4 hours to get there. The truck price on the inter I called in advance to verify the truck was still available and told the salesman it would take me 4 hours to get there. The truck price on the internet was $38,254. When I arrived they told me the price was $43,500. I reminded them about their posted internet price. Their response was I was getting a great deal and the truck was worth a lot more. Be cautious. This dealership is not an honest dealership. More
by texican47
Employees Worked With
Sam
September 17, 2021
Y'all don't take your car to this place. They have had my car now for a week and still haven't gotten it back and Everytime my husband calls up there they tell him the next day it'll be ready. It was a simpl car now for a week and still haven't gotten it back and Everytime my husband calls up there they tell him the next day it'll be ready. It was a simple 2 hour job but has turned into a week. Yesterday we were told itll be ready today Friday and now we are told "probably" monday. It's a simple job that should have been done in no time. More
by Oneperson
Employees Worked With
None
July 25, 2021
Charlene was awesome helping me gat what I wanted. She made me feel like family! Dealership made the buying process smooth and without any glitches made me feel like family! Dealership made the buying process smooth and without any glitches More
by icthusone
Employees Worked With
Charlene
July 21, 2021
Great staff from service to parts to customer service and sales staff great buying experience always.W e have purchased 4 of our vehicles from Moncks Corner location but our 5 star rating is due to service sales staff great buying experience always.W e have purchased 4 of our vehicles from Moncks Corner location but our 5 star rating is due to service department and parts department extremely knowledgeable staff and great customer service from them More
by Happy customer
Employees Worked With
John,Wayne,Matt,Roy,Hoss Clyde in parts department
December 21, 2020
I needed to get my oil changed and decided to look at some vehicles while I was there. I got the opportunity to work directly with the General Manager Rod Ricciardi who was extremely helpful. He gave me some vehicles while I was there. I got the opportunity to work directly with the General Manager Rod Ricciardi who was extremely helpful. He gave me his card and cell and said if I ever wanted to upgrade he would personally help me. I left here feeling very good. Good people on staff there. The Service Department was very prompt with my oil change and even performed a full inspection. I will definately be going here in the future. The management has changed and it seems to be making a huge difference to me. Thank you Hoover Chrysler. More
by curtis.degroote
Employees Worked With
Rod Ricciardi
November 28, 2020
Don't believe them they are a bunch of LIARS !!! The one thing I wanted was a tow hitch with lights all I got was the hitch! I was not looking for something for nothing it was add to the price of the van. N thing I wanted was a tow hitch with lights all I got was the hitch! I was not looking for something for nothing it was add to the price of the van. Now they say it will be an another $400 to add light hook up's. And another thing don't go for the year of oil changes it's only 2 oil changes. Which might be ok if you only drive 6000 miles a year! More
by Evans
Employees Worked With
j.manning and the sales manager Steve.
