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Horne Freedom Ford
Thatcher, AZ
1 Review
Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for, click on Find My Car, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
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Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1 review
April 01, 2024
I was contacted by this dealership saying they just got a brand new truck in, and they thought of me since I had been shopping for a few weeks. Again, they contacted me, I finally comitted to go in and see t brand new truck in, and they thought of me since I had been shopping for a few weeks. Again, they contacted me, I finally comitted to go in and see the truck. They decided to put a leveling kit on it and some new wheels and tires. Not my idea, but wasnt completely against it either. It racked up the price of the truck significantly above what i agreed to pay. Took them a week to give me actual numbers. Tired of looking and playing phone tag, I finally agreed to buy the truck. So, while I was sitting at the dealership signing papers for a brand new truck, literally in The middle of the buying process.... this dealership was letting everyone and their dog drive the truck around while I'm waiting to finalize. I sat in there for 3 hours before i finally talked to someone after signing the first wave of papers. Told them i was going to head home to meet my kids as they were getting out of school. Needless to say, I ended up leaving without the truck and waited for 3 days before I finally called the dealership and told them to stop the whole process. It was exhausting and I couldn't do it anymore. I'll never step foot in that dealership again. Worst customer service ever, communication is horrible. I've never spent so much time at a dealership and walk away empty handed. It's usually 2 hour process tops... this was days.... almost 2 full weeks. More
by blk01stng
Employees Worked With
Anthony Aguinaga
