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More Mazda - Service Center

Tempe, AZ

3.6
15 Reviews

15 Reviews of More Mazda - Service Center

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September 10, 2024

They do an ok job but have a tendency to try to add on items that are neither necessary or required. Always take time to investigate suggested repairs to make sure you are doing what is necessary. More

by AZman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando
July 12, 2024

Good service, excellent customer service. I really like the listing of suggested services with estimated prices. More

by bluerule
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy
June 25, 2024

Stay away from Horne Mazda Tempe. They have deceptive sales practices in the Service Department. I did give them a chance to return my phone calls and emails to the Service Manager an More

by Bob W.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service advisor
February 16, 2024

Prompt, professional and thoughtful from Troy, the service rep; also windshield glass rep Mhkenna was very helpful and service was convenient; More

by jcrawf7225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy (service rep), MhKenna (windshield glass rep)
December 16, 2023

Great service which was done in a timely manner. Everyone was very polite and knowledgeable. More

by jmarn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kylor Messmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Deluca
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2023

Never been treated worse at a stealership. Contacted the General Manager to complain and he couldn't even be bothered to respond. Run to any other dealership in town. More

by Hornesux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kylor Messmer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Deluca
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2021

1. Bought a brand new Mazda CX5 in Oct 2017. Because i wouldn't buy an extended warranty they charged me a higher finance rate.. .After letting someone else know they did call me and fix the problem. 2. More

by monaloua
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sarah, Mike
September 18, 2015

Business done the right way! I purchased my 2012 Mazda 3 used and right at the end of its factory warranty. Thankfully the car is in really good shape, but there were still a few More

by josh9182
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Donahue
June 06, 2015

Service Manager Provided Unbelievable Customer Support Larry Donahue, the Service Manager felt that Mazda North America should take care of a problem free of charge. In his opinion there was no question th More

by John P.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Donahue
May 28, 2015

Happy customer The sales people treated me with respect. Gave me a great deal on my purchase and trade in . They went over the operating of the vehicle and made easy More

by Jeff A.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Hilgendorf
1