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Hubler Toyota - Service Center
Indianapolis, IN
62 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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62 Reviews of Hubler Toyota - Service Center
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June 18, 2020
Misrepresented Service Coupon Made service appointment for the Works coupon which has always included tire rotation and confirmed by phone. Upon arrival was told oil change only an Made service appointment for the Works coupon which has always included tire rotation and confirmed by phone. Upon arrival was told oil change only and they had the right to change terms at any time. Immediately went to another Toyota dealership who honored the Ed Martin coupon. More
by garrett
Employees Worked With
Phone scheduler
April 28, 2020
Servicing your car during COVID Friendly and professional staff very mindful of social distancing. Set up nicely for social distancing inside the waiting and showroom areas. Car was Friendly and professional staff very mindful of social distancing. Set up nicely for social distancing inside the waiting and showroom areas. Car was ready on time. More
by Sprongp
Employees Worked With
Owen Webster
April 03, 2020
Bought a new Vehicle from them last week (Wednesday 3/25/20) and not even a week later (Monday 3/30/20) we took it back to this dealership because they were going to install the remote start, when I le 3/25/20) and not even a week later (Monday 3/30/20) we took it back to this dealership because they were going to install the remote start, when I left my new vehicle there, it did not have any scratches or anything. IT WAS NEW (2020) after we picked up our vehicle (3/31/2020) we parked it on our driveway and did not drive it until Thursday 4/2/2020 and before we drove it we realized it had some scratches on the back so I called the salesman (Anthony) and he gave me an appointment to look at the vehicle. I went back to the dealer thinking they were gonna take responsibility and fix it but after not even 2 minutes they came back inside and said it was not them or their responsibility. They did not even asked employees or anything. They just went outside looked at the scratches really quick and came back and said they were not going to fix it. Now we have to Pay to fix something that we DID NOT do. If you ever leave you vehicle at this place for maintenance or any other services, make sure you take pictures before and after because if something happens to you vehicle they won’t take the responsibility for it and they will let you pay to fix it. More
by monica_monse
Employees Worked With
Elmer James, Anthony.
March 23, 2020
Pick-up, service and return We needed routine maintenance on our RAV-4. Kathy told me about the vehicle pick-up service. It was perfect. Trey and Marcus picked up our vehicle. Be We needed routine maintenance on our RAV-4. Kathy told me about the vehicle pick-up service. It was perfect. Trey and Marcus picked up our vehicle. Beck Toyota serviced it. Paid via credit card to the cashier over the phone, and Trey and Marcus returned our vehicle. It couldn't have been any easier, and Trey and Marcus were very personable and professional. This is a great service. More
by Teresa E
Employees Worked With
Kathi Puckett, Trey Ashby, Marcus Borcharding
February 29, 2020
Beck is best Everyone is always very courteous. The work was done sooner than they promised. The young lady at the desk in the service department said I reminded Everyone is always very courteous. The work was done sooner than they promised. The young lady at the desk in the service department said I reminded her of her grandmother and she doesn't have her any more. So she invited me to her house. She wanted me to get more miles on my car. More
by margaretpatton
Employees Worked With
Melissa West, Rondel Black, Tim Steen
December 19, 2019
Great customer service Treated very courteously and work was done well and quickly. Any questions were answered thoroughly and quickly and professionally. 'The Service are Treated very courteously and work was done well and quickly. Any questions were answered thoroughly and quickly and professionally. 'The Service area and customer waiting area were clean and comfortable. More
by bgarten
Employees Worked With
Kathi Puckett, Greg Rounds
December 14, 2019
Recent Car Repair Very helpful, took care of my every need, prompt attention to the problem and fixed my car immediately, friendly and professional, and communicated wi Very helpful, took care of my every need, prompt attention to the problem and fixed my car immediately, friendly and professional, and communicated with me frequently. More
by Jennifer
Employees Worked With
Kathi Puckett, Melissa West, Ruby
October 14, 2019
2004 Toyota Tacoma I like that you pay special attention to the age of my vehicle and my attempt to keep it In optimum running condition for years to come. I like that you pay special attention to the age of my vehicle and my attempt to keep it In optimum running condition for years to come. More
by 2004 Toyota Tacoma
Employees Worked With
Clay Sappington, Mark Altieri, Greg Rounds
October 01, 2019
awesome customer service and great techs the service is great could take my older Toyota elsewhere, but I trust them here early appointments which I Love: Service the car, then head to work : the service is great could take my older Toyota elsewhere, but I trust them here early appointments which I Love: Service the car, then head to work :) More
by Hoosiergal54
Employees Worked With
ANDREW
August 22, 2019
Timeliness Staff when knowledgeable when I brought my car in with noise. Staff knew what it was just by listening. They got my car in for service quickly. I d Staff when knowledgeable when I brought my car in with noise. Staff knew what it was just by listening. They got my car in for service quickly. I did not have to wait long. One of sales staff gave me an appraisal of my and talked to me about purchasing a new or used car. Even though I decided to wait on car purchase, staff were very helpful. The cost to repair my car was reasonable More
by Toyota fan
Employees Worked With
Kathi Puckett, Clay Sappington, Melissa West
