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Hubler Toyota - Service Center

Indianapolis, IN

4.2
62 Reviews

62 Reviews of Hubler Toyota - Service Center

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February 21, 2019

Fair and Professional Both the sales center and the service center adhere to ethical practices. I think they are the best Toyota dealership in the region. They are profes More

by mclements6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rondel Black, Greg Rounds, Mike Luckett
Feb 21, 2019 -

Hubler Toyota responded

Margaretc, it is important our customers feel completely confident with the customer service they received and it made us happy to read your review. We are happy to hear our team described as professional, fair, and efficient. If you need anything else for your vehicle, please let us know. Kind regards, David Olivares, General Manager, david@becktoyota.com, 317-882-2600

January 17, 2019

The Best Dealership in Indiana A lady I knew told me about this happening to her. She had bought a car from a dealership. She took it back in for the routine oil change and paid the More

by CRenee127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Owen Webster, Dave Langston, Derek Kemmerlin
Jan 18, 2019 -

Hubler Toyota responded

Thank you for your wonderful feedback! Our team works hard to keep our customers coming back to Beck Toyota and it’s great to hear of your continued business. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Clark Henkel, Service Director, clark@becktoyota.com, 317-882-2600

December 16, 2018

Beck Toyota Service Wonderful friendly service that was performed very quickly and on time. I will definitely be buying and servicing all of my vehicles here in the futur More

by Stryker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Langston, David Olivares
Dec 16, 2018 -

Hubler Toyota responded

Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Best regards, Clark Henkel, Service Director, clark@becktoyota.com, 317-882-2600

August 10, 2018

Owen Webster is an genuine honest man!!!!! I returned to Beck Toyota today with my 2018 TundrIa that bought a year ago. I bought my Tundra from a salesman (no longer at Beck) that told me the More

by John Heald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Owen Webster
Aug 13, 2018 -

Hubler Toyota responded

We appreciate your marvelous feedback, John. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Clark Henkel, Service Director, clark@becktoyota.com, 317-882-2600

June 11, 2018

Great Service Department I've been driving over 60 miles round trip for the last several years to ask Beck to service my 10 year old Camry Hybrid. I love my car and I love Be More

by anneh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Steen, I don't see my service coordinators on the list and don't have their names at this time.
Jun 11, 2018 -

Hubler Toyota responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. David Olivares, General Manager, david@becktoyota.com, 317-882-2600

June 06, 2018

Worst Service Experice Ever and Rude Service Department Beck Toyota, Greenwood IN Service department is the worst car service dealer for Toyota owners. I went on June 5 to get my 2017 Corolla serviced and w More

by Sachin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Clark Henkel
May 14, 2018

Beck the Best Chuck Henthorne my adviser is so professional and understanding. He makes sure you understand what service is needed and what the cost will be and wh More

by Travelman53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Henthorne
May 14, 2018 -

Hubler Toyota responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. David Olivares, General Manager, david@becktoyota.com, 317-882-2600

March 28, 2018

Prompt service and very courteous employes This dealership gives prompt service. All employes are courteous and helpful and the facility is spotless and pleasant. Taking my car in for service More

by Priusalltheway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I am sorry, but I don't remember the name of the service engineer Who took care of my car
Mar 29, 2018 -

Hubler Toyota responded

Thank you for writing this fantastic review! It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Clark Henkel, Service Director, clark@becktoyota.com, 317-882-2600

March 05, 2018

Fast and friendly service. The staff was friendly, patient and very efficient. The routine oil change and tire rotation were completed in record time. The hot chocolate was te More

by Smiling Sienna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Johnson
Apr 17, 2018 -

Hubler Toyota responded

Wow, we're truly humbled by your kind words. We're incredibly happy to hear that you had such a wonderful experience at our service department, and that your visit managed to exceed your expectations. If we can ever assist you with your vehicle, please don't hesitate to let us know. Sincerely, Clark Henkel, Service Director, clark@becktoyota.com, 317-882-2600

February 17, 2018

Wrong diagnosis for engine noise. I experienced a misdiagnosis from the service tecnicians for an engine noise when accelerating. They told me the "malfunction did not return" after r More

by John P Kenagy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Henthorne
Feb 23, 2018 -

Hubler Toyota responded

I am deeply sorry to hear about your experience with our service department, John. Our customers are our top priority, and I sincerely apologize if we have not met your needs during your last visit with us. If you would like, please contact me at your earliest convenience so I may further understand the situation. I look forward to hearing from you. Sincerely, Clark Henkel, Service Director, clark@becktoyota.com, 317-882-2600

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