Huffines Kia McKinney

Gator Jay helped my wife get into that brand new Sorento. He made the experience fun and enjoyable. I 100% recommend everyone to go see Gator Jay at Huffines Kia He made the experience fun and enjoyable. I 100% recommend everyone to go see Gator Jay at Huffines Kia More

Gator Jay is the only person I will ever buy a car from ever again. Best experience ever! ever again. Best experience ever! More

GatorJay for the WIN ! !! If you are looking for a Kia anywhere in the state of Texas this is the place and he is the one you need to ask for !! If you are looking for a Kia anywhere in the state of Texas this is the place and he is the one you need to ask for More

GatorJay is now at Huffines Kia - If you are looking for one of the best experiences of your like come and see Jay. Kia is also a great product with amazing rating but Jay is the star of the show. My family one of the best experiences of your like come and see Jay. Kia is also a great product with amazing rating but Jay is the star of the show. My family and I will not purchase any cars new or pre owned unless its with this guy. More

I am very disappointed and I cannot imagine the countless times I have taken my car to this dealership and gotten it serviced. To imagine all the other customers that have paid for a service solely trustin times I have taken my car to this dealership and gotten it serviced. To imagine all the other customers that have paid for a service solely trusting them is unimaginable. My motor seized in my Kia and needed to be replaced. Thank God it was covered under warranty. I received the service sheet via email first asking me to approve the extra services that upon inspection they found needed my immediate attention. I was told that after diagnostic was done on my vehicle, it was found that I needed a catalytic converter. The technician also told my husband and I a code. The total would be $3,777.99 that I declined. I went to pick my car up, and I was told I really needed the catalytic converter and she would hate for me to damage the new motor, so please try not to drive it as much for this reason. To make a long story short, I took my car to another Kia dealership to have them to take a look at it, 2 others to be exact and they both told me I did not need a Catalytic Converter. They are not sure why I was told that, mine is fine, its not clogged up. I took it to a different mechanic shop to check it out also thinking okay third time is the charm! This shop kept my car for 4 hours, inspecting and driving to also come up with the same conclusion- I do not need a catalytic converter! I called Huffines Kia Mckinney back and I spoke with a manager to inform him of my disbelief and disappointment with the thoughts of What If I had not followed my gut and just told them to go ahead and do the repair for something I totally did not need. I think it is dishonest and attempted robbery. Also, let me add the fact that I was getting my motor replaced, and they were asking me to approve charges for specific services that were going to be included with the new motor. For example a new idler pulley- the wanted to charge $534.95 for a pulley that cost less than $20.00 at autozone. But my point is it was replaced with the new motor! My heart is broken especially for all the elderly and women who have in the past paid for things that we absolutely DID NOT NEED! I told the manager, that I was reporting this to the Better Business Bureau! More

When I went in and left I felt the service was good. However, they recommended a couple of things specifically 2 new tires, and stated they could not rotate them because two tires were too bald. I check However, they recommended a couple of things specifically 2 new tires, and stated they could not rotate them because two tires were too bald. I checked them and they were not but it wasn't worth the argument. The bigger issue was they said I needed new brake pads and rotors turned. Specifically, they said the pads were down to 2 Millimeters in the back and down to 5 in the front. I found this odd for the low mileage on the car so I took it to two different places (firestone and Breaks Plus) both of them came back and said the brakes were fine and they are at 6 mil in the front and 5 in the rear. I find this practice of lying to get more money dishonest. I would always recommend getting another opinion if they suggest work needs to be done. Update- 2/14/2024 The GM Frank White Reached out to me and we agreed that a mistake was made and Frank made the situation right. The actions they took to resolve the issue have restored my trust in them and I am updating this review from 1 star to 5 stars. More