Humes Chrysler Jeep Dodge RAM

Very bad experience. Was treated well but when it came to discussion about price there was no discussion. I was given a price and told there was no ability to move any further. Make sure you are getting a discussion about price there was no discussion. I was given a price and told there was no ability to move any further. Make sure you are getting a fair deal, I did not. More

We just purchased our 7th car from Humes 2 weeks ago and as usual, we were impressed! So the following week we purchased our 8th! Wouldn't even consider going anywhere else...period. It's so nice to know wh as usual, we were impressed! So the following week we purchased our 8th! Wouldn't even consider going anywhere else...period. It's so nice to know who you are going to deal with before you even get there. John Wisinski always pulls through for us, sometimes with help from Matt Clark...thanks so much! Financing is always a pleasure as well, getting to "catch up" on the latest with Jeff Sorenson. If you dread car shopping as much as I used to, go to Humes! More

Having been to three other chrysler dealers in the area,I expected rude service like the others,I was surprised everyone at humes was wonderful, very nice. I bought a 2006 chrysler pacifica and I'm very sati expected rude service like the others,I was surprised everyone at humes was wonderful, very nice. I bought a 2006 chrysler pacifica and I'm very satisfied. When it is time for another car, I will f do so at Humes. More

There is a reason why Humes is a #1 dealer in the USA and always a Five Star rated service and parts department... it is because they are the BEST. I have delt with various dealers in the Erie area for many always a Five Star rated service and parts department... it is because they are the BEST. I have delt with various dealers in the Erie area for many years, and none have measured up to the friendly and professional people at Humes. Although Chrysler products are outstanding, it is the people at the dealership that make the difference. Everyone with whom I have had contact at Humes have treated my wife and I with the utmost respectful and always with a friendly attitude. All dealings with Humes have been truthful, fair and professional. Everyone at Humes works dilligently to meet or exceed your needs. I have, and will continue, to work with humes exclusively for my automotive needs, and will continue to personally recommend Humes to anyone ofr their automotive needs. You make friends at Humes. More

Very polite and attentive right from the time I walked into the dealership,acted like I was important and they wanted to earn my business.Very easy sales process,no nonsense like at a lot of other dealer into the dealership,acted like I was important and they wanted to earn my business.Very easy sales process,no nonsense like at a lot of other dealerships,to the point More

I am a former customer of Humes Chrysler Dealership. I I am a former customer of Humes Chrysler Dealership. I have leased several Jeeps from them in the past. I purchased my 2011 Jeep Grand Cheroke I am a former customer of Humes Chrysler Dealership. I have leased several Jeeps from them in the past. I purchased my 2011 Jeep Grand Cherokee at Lakeland Auto in Greenville,PA in Oct. 2010, after trying to purchase the same vehicle at Humes. Humes only offered $500 off new sticker on a used 2011 Jeep the owners daughter drove 2500 miles on. I took my business elsewhere that evening. Apparently Humes sells so many vehicles, they didnt want my sale. I had taken this vehicle to my regular mechanic for a routine oil change. He notified me of a leak in the shock. Warranty work. I called Humes. They are a certified Chrysler dealership capable of handling the warranty work. I waited for my appointment for 3 wks. The appontment was scheduled for shock repair. After having my vehicle for 24 hrs., I was told they needed to order parts. Again, the appointment was made for shock repair. A Jeep dealership with no Jeep parts. I was referred to the service mgr who was rude and treated me terribly. When questioning how long they would need my car, they told me I would get my car back, "running or not". I asked to speak to the store mgr, Matt Clark. After sharing my experience with Mr. Clark, he told me "it is my fault for being treated this badly by his dealership. Had I bought my vehicle from Humes, I wouldnt have been treated this bad. Go to the dealer I purchased the vehicle from." This is a direct refusal, of Humes, to provide to me Chrysler Warranty Work. After calling the toll free Chrysler phone number and going through 2 customer service reps to report my ill treatment, Chrysler takes NO responsibility for dealerships interactions with Chrysler consumers. They told me to report them to the Better Business Bureau, in which I have started proceedings with. I have never been treated so badly. Warranty work for my Jeep should be provided by ANY JEEP DEALERSHIP whether purchased at their dealership or not! Humes is the largest in my area. They are also the most arrogant dealership to deal with. I will NEVER give them my business, nor will the 6 loyal Jeep consumers in my family. I am also a hairstylist with a large clientelle, who will all hear my story of how Humes treats customers. More people should walk away from thier gross neglegence, as I have done. More