Huntley Ford
Huntley, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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I bought a used truck from Huntley Ford and appreciated how helpful Becky and the finance team were, they explained the trim options clearly and made sure I wasn’t pressured into extra add-ons. The service how helpful Becky and the finance team were, they explained the trim options clearly and made sure I wasn’t pressured into extra add-ons. The service department has also been great, especially with maintenance and follow-ups; they communicated well. On the other hand, I was frustrated by some unexpected fees late in the contract and the fact that the “internet price” online didn’t reflect those. Overall, it was a decent deal considering the positives, though I’d caution others to inspect the final numbers carefully before signing. More
I reached out to Huntley Ford for a price quote, and they really went above and beyond. They put together a side-by-side comparison of what it would cost to own a Ford Bronco versus an Explorer over five yea really went above and beyond. They put together a side-by-side comparison of what it would cost to own a Ford Bronco versus an Explorer over five years—including gas and insurance—which was something I'd never seen a dealership do before. During my test drive, I unfortunately curbed one of the wheels, but they were super understanding about it. They not only replaced the wheel right away but also set up another test drive so I could feel completely sure about my decision. Really impressed with how they handled everything! More
I was on vacation from Arizona and my ac was not working correctly my son told me it might be the cabin air filter I called Huntley Ford and they got me in the same afternoon. Heahter the service advisor wa correctly my son told me it might be the cabin air filter I called Huntley Ford and they got me in the same afternoon. Heahter the service advisor was fantastic they changed the filter and even washed my Explorer . Great service friendly and courteous More
I am very happy with the service I received! ! From the front desk to the service department. I came in to have my vehicle serviced and Josh did an excellent job on making sure everything was che ! From the front desk to the service department. I came in to have my vehicle serviced and Josh did an excellent job on making sure everything was checked out. While I was waiting on my vehicle to be serviced, Josh was kind enough to help us & recommended a great restaurant. Recommending this place to anyone needing their vehicle serviced. More
I was treated very well with much respect, kindly, and professionally. No hidden fees and no surprises except how quickly inspection, service, and a car wash were performed. Very pleased is an understatem professionally. No hidden fees and no surprises except how quickly inspection, service, and a car wash were performed. Very pleased is an understatement. Thank you Huntley Ford and especially Steven of the Service department! More
Outstanding customer service! Had an issue with my wife’s Expedition and Ford warranty towed in a timely, professional fashion. Rudy from service went above and beyond in his cust Had an issue with my wife’s Expedition and Ford warranty towed in a timely, professional fashion. Rudy from service went above and beyond in his customer care, even washed and cleaned out the vehicle! I will continue to come to Huntley Ford for all my needs. Thankful and loyal customer. More
I wrote a review for my service a few days ago, stating that my Escape's oil change didn't get a next oil change sticker or a car wash as they had done previously. I received a call from James the service that my Escape's oil change didn't get a next oil change sticker or a car wash as they had done previously. I received a call from James the service manager. He addressed this issue and has offered to make this right. This is good customer service and I will be happy to go back to Huntley Ford for all my vehicle needs. More
Amazing service department! Always a pleasure going here! I drive 45 mins there and 45 mins back every time service is due because of the kindness and the level of knowledge eve Always a pleasure going here! I drive 45 mins there and 45 mins back every time service is due because of the kindness and the level of knowledge everyone has when I need work done! Great friendly atmosphere every time!! So glad I bought my car from here! More
Today was my best experience with the Huntley Ford service department. I make it a practice to have oil changes done at dealerships because they know their vehicles and have the manufacturer's parts i service department. I make it a practice to have oil changes done at dealerships because they know their vehicles and have the manufacturer's parts if repairs are needed. Today, they found that oil drain plug was stripped during a prior oil change, told me about the problem and made the repair without charge. The service rep Steven was knowledgeable and an excellent communicator. And they washed the car for free. I'm happy with the service department. More
We had a great experience buying our car here from start to finish. Becky was fantastic—she gave us all the information without any pressure and really knew her stuff when showing us the Explorer. The only to finish. Becky was fantastic—she gave us all the information without any pressure and really knew her stuff when showing us the Explorer. The only thing was that the service waiting area got pretty crowded and could use more seating. But overall everything went smoothly, and we drove away feeling really good about our purchase and this dealership. More



