Huntley Ford

Great Customer service and communication. Although Rudy couldn’t complete the repair needed during this trip due to parts needing to be ordered, it was a great experience. Rudy was very frien Although Rudy couldn’t complete the repair needed during this trip due to parts needing to be ordered, it was a great experience. Rudy was very friendly and helpful, explained the problem and fix. The Service Manager came in to let us know about the problem and need to order parts. Parts came in as expected, received a call and now going back in in timeframe that was estimated. Great team to work with! More

The service department staff always make sure I am comfortable and do their best to get my car completed in a timely manner. comfortable and do their best to get my car completed in a timely manner. More

We were visiting from 7 hours away and two days before departure we discovered a mouse crawled into our hood and was nesting within our engine, using all of the yummy cords and wires to build his nest. It departure we discovered a mouse crawled into our hood and was nesting within our engine, using all of the yummy cords and wires to build his nest. It managed to chew a very important wire and cause our car to go into safety mode. We couldn’t drive more than 20mph and we sure couldn’t do that on a 500 mile road trip. We called MULTIPLE dealerships in the area asking to be seen asap. Huntley Ford had the earliest which was next week (4 days after we leave) it was the only option. We dropped the car off Thursday to be able to hitch a ride home with some friends, but Friday morning they called and said the car would be ready by 2pm. More

I went in for just a battery change for my key fob and was escorted to parts by the manager. Everyone was so friendly and Everyone had a smile on their face. It was such a pleasant experience. was escorted to parts by the manager. Everyone was so friendly and Everyone had a smile on their face. It was such a pleasant experience. More

Went in for flat repair while on vacation from Texas. Tire was too damaged to repair so service tech Galen contacted warranty and got a new tire ordered and put on before heading home from our trip. Grea Tire was too damaged to repair so service tech Galen contacted warranty and got a new tire ordered and put on before heading home from our trip. Great place and Great service from service tech Galen! Also, got a free carwash both times we were there. More

Isaiah sold me a dodge Durango, He did an absolutely fantastic job. Answering all my questions accurately and effectively. fantastic job. Answering all my questions accurately and effectively. More

Long story short, would not sell us a car at the advertised price on their website, they said they cannot sell it at that price….that they set themselves…and we had all the print outs and it was sti advertised price on their website, they said they cannot sell it at that price….that they set themselves…and we had all the print outs and it was still listed on their website at the same price when we left the dealership…. They tacked on $9,000 in fees/accessories, one of them being the “prep fee” essentially their cost to transport in the vehicle and service it to be on their lot, being around the auto industry my husband told them that’s not good business you should have that built into the price of the car that’s false advertising to which they shrugged. He literally said to them I have cash in hand for a down payment, I want to buy a car today, I just want to buy it at the price you listed on the website and they flat out said I can’t sell you the price we listed without all these other fees. Good news is we bought a car for the advertised price at another dealership two days later. Guess that dealership had also heard horror stories about this particular store. I mean sure the sales guy was nice enough, he was polite and kept his cool but how crappy of a way to do business and xxxx on your customers in general, I get having to make money but that’s just dishonest (and illegal) practice to not sell a vehicle at an advertised price. If you’re an educated consumer don’t bother to go, and if you’re not an educated consumer also do not go because they will take advantage of you, there were at least 3 other people who bought cars while we were there and knowing what all those fees looked like on our end I feel bad for them if they didn’t know better. More

My family and I approached Huntley Ford to replace our old car and were pleasantly surprised by the lack of pressure from the sales team. Manager Becky helped us find the perfect option, and the finance t old car and were pleasantly surprised by the lack of pressure from the sales team. Manager Becky helped us find the perfect option, and the finance team quickly and honestly arranged a favorable trade-in deal. Subsequent service at their service center was also excellent—the technicians use genuine parts and always keep us informed about the work. This is the rare dealership you'll want to return to because they truly respect the customer and their time. More

I never recommend this dealership to anyone very dishonest I drove all the way from Pennsylvania to Chicago almost 800 miles and the weather was really bad still i went there i need a family car an dishonest I drove all the way from Pennsylvania to Chicago almost 800 miles and the weather was really bad still i went there i need a family car and the second rows seats has to be bench seats that is the only reason It was 2024 Chevy Tahoe listed on cars.com for $62997 when I reached there they said everything including the price would be $80000 dollars The car had wringles on the second row seats and the brakes was not good either i ask him if i buy this car can you fix it then he told me i have to comeback here again for that i called them couple of times about the price and the car but they said I come in the dealership we can do something it was a big lie the salesman was Jose Jurado he said the monthly payment will be around 1200 to 1400 dollars i told him i cannot do it then he was showing different cars but i told him i am not interested it was very disappointment i definitely never recommend this dealership to anyone More

drove from Indiana and Jose was able to help us out in our process showed us accouple f150s really happy with our truck our process showed us accouple f150s really happy with our truck More