Hutchinson Auto Sales

Made deal, dealer retracted deal Visited dealership on Saturday. Salesman was great, knew the car and pleasure to work with, however the "sales manager" Zack did the deal, we agreed, Visited dealership on Saturday. Salesman was great, knew the car and pleasure to work with, however the "sales manager" Zack did the deal, we agreed, shook hands and he walked away. After 15 or more minutes came back and advised me he could not sale at that price. I did talk to Mr. Hutchinson on Monday and he politely said they would've lost money if the "deal" had worked. While I do not like to give reviews (rarely do, good or bad) I felt like the dealership could've "adjusted" other things to make the difference up to me. I do not have a negative or positive review to leave. Just a "double check your numbers" before thinking you have purchased a car, here or anywhere. Overall, the sales staff and gentleman working were nice guys, BUT in my opinion the person with Sales Manager position should have better training in negotiating to keep potential buyer in house rather than running said customer away. I certainly would've bought the car if some concessions could've been made to make me feel like they wanted my business. Overall - again, nice people, just not happy with the outcome of my experience.with this dealership. Also, a rebuttal from dealership will be moot at this point. No need to comment on my review. More

Excellent Good serivce in all respects and a pleasure to work with serivce dept staff. Appointments are timely and never. Had to wait excessive amount of time Good serivce in all respects and a pleasure to work with serivce dept staff. Appointments are timely and never. Had to wait excessive amount of time without offer of ride home. More

Salesperson Brioni Johnson was very personal, not pushy and very knowledgable about the vehicles. He left me a hand written thank you note for my business in my n Brioni Johnson was very personal, not pushy and very knowledgable about the vehicles. He left me a hand written thank you note for my business in my new car. Very nice man. More

A/C Service The service department at Hutchinson Auto Mall (Cadillac) is very professional. The service writers are extremely personable and knowledgeable of the The service department at Hutchinson Auto Mall (Cadillac) is very professional. The service writers are extremely personable and knowledgeable of the required service.Service was performed promptly and efficiently. More

Great Service. Brioni took the time to show us the truck. Explained the equipment to us. Very helpful. When I returned after buying the truck with a question, he t Brioni took the time to show us the truck. Explained the equipment to us. Very helpful. When I returned after buying the truck with a question, he took the time to answer my questions. Very professional. More

recall to check brake pads Courteous, no wait. The car was taken right away. And an explanation of no further action required. So there was no problem. Thank you, Carolyn Courteous, no wait. The car was taken right away. And an explanation of no further action required. So there was no problem. Thank you, Carolyn More

Shopping for a new car Courteous, knowledgeable salesman, impressed by car; happy with purchase. Charles explained all the bells and whistles the day I bought it but I had Courteous, knowledgeable salesman, impressed by car; happy with purchase. Charles explained all the bells and whistles the day I bought it but I had to have a refresher and Jim helped me then as Charles not in. More

great job painless friendly ,knowledgeable THis was a great experience in car buying Thanks everyone from start to finish all went well would do it all a painless friendly ,knowledgeable THis was a great experience in car buying Thanks everyone from start to finish all went well would do it all again More

Satisfied with the outstanding service. Reason for my visit was for the 100,000 mile check up, oil change and new set of tires on my 2008 Cadillac CTS. I have driven this car for 7 1/2 year Reason for my visit was for the 100,000 mile check up, oil change and new set of tires on my 2008 Cadillac CTS. I have driven this car for 7 1/2 years and I always take the car to Hutchinson Auto Mall for all required maintenance. The Customer Service rep, Michelle, was most helpful in assuring my comfort while I waited for the work to be done. I didn't meet the mechanic that did the work but I was really pleased with his work - the car drives like a new car. More

Great experience Me and my wife drove 5 hours from our home in SC to Hutchinson AutoMall in Macon today! Found a new truck on there website this past week and talked t Me and my wife drove 5 hours from our home in SC to Hutchinson AutoMall in Macon today! Found a new truck on there website this past week and talked to Amanda all week about the truck! She did a great job assisting me with information about the truck and getting me prices before the long drive. Then today at the dealership Jimmy, Jay, and Joey did a great job putting us in the new truck. Truck is probably the nicest one I have ever owned. All was fair and consistent. Of course the usual price hagling between customer and employees, but all worked out to the best. Was a pleasant experience all around. Was very worth the five hour drive today. Thanks again to all that were involved! More