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Hutchinson Kia of Macon - Service Center

Macon, GA

3.5
51 Reviews

51 Reviews of Hutchinson Kia of Macon - Service Center

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October 01, 2025

My experience was with the service department, which was horrible. Their ability to effectively communicate, be responsive, and deliver what was eventually communicated was non-existent. Example; to be prov More

by Disappointed
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Too many to list
Oct 02, 2025 -

Hutchinson Kia of Macon responded

I'm disappointed to hear about your negative experience, particularly regarding the communication and responsiveness of our service department. I would like to discuss this further and see how we can make things right for you moving forward. If you're open to it, please don't hesitate to contact me directly. Thank you, Stacey Weeks - Service Manager

August 25, 2025

Very excellent customer service as soon as I arrived. Was greeted with excellence and welcoming More

by Slcrow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Sanders
Aug 26, 2025 -

Hutchinson Kia of Macon responded

Thanks so much for the 5-star review of Hutchinson Kia of Macon!

August 24, 2025

Prompt service and notification of needs of vehicle. Provided transportation for shopping rather than being stuck at dealership. Jasmine was very personable! More

by Susan.beacham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hilda Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2025 -

Hutchinson Kia of Macon responded

Susan, it's great to hear that Jasmine and our team made your experience smooth and enjoyable from start to finish. Thank you for choosing Hutchinson Kia of Macon and for sharing your feedback!

August 17, 2025

Service fast and done right. Only thing my clock wasn’t reset and not sure if that was to be included. More

by Totalsense4u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Aug 20, 2025 -

Hutchinson Kia of Macon responded

We’re glad everything was handled quickly and correctly! Please don’t hesitate to reach out if you need help with your clock. Thank you for choosing Hutchinson Kia of Macon!

June 30, 2025

Great service and their friendly team made my service appointment a great experience for my Telluride More

by john.jones4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali
Jun 30, 2025 -

Hutchinson Kia of Macon responded

John, we're happy to hear that your service appointment for the Telluride was a great experience at Hutchinson Kia of Macon! Thank you for sharing this feedback with us.

June 27, 2025

I am extremely satisfied with the service department. Jessica, my service advisor was extremely courteous, professional and friendly. More

by gafman1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Jul 01, 2025 -

Hutchinson Kia of Macon responded

We're delighted to hear that Jessica provided you with such excellent service at Hutchinson Kia of Macon. Thank you for sharing your experience!

June 07, 2025

Kind and efficient I’ve purchased 3 cars from here highly satisfied. Very nice group! More

by Chessiussery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Pruett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hilda Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kacy Polk
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Treadwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Manohar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Hutchinson Kia of Macon responded

All of us at Hutchinson Kia of Macon are happy to see this wonderful feedback! Thank you for your kind words!

June 05, 2025

My experience at Kia on Wednesday morning was very good i was treated with kindness and respect i have lot of respect for the team 👍🏾jasmine was very professional and i am very grateful for the service 👍� More

by eddiecollins149
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hilda Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kacy Polk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr jasmine very good
Jun 06, 2025 -

Hutchinson Kia of Macon responded

Eddie, we're delighted to hear that Jasmine and the team at Hutchinson Kia of Macon provided you with such a positive experience. Thank you for your kind words!

May 31, 2025

Everything went perfectly. Right in and the wait wasn’t long. Jasmin was very professional More

by cristy Garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmin
Jun 02, 2025 -

Hutchinson Kia of Macon responded

We couldn't ask for a better review of Jasmin and Hutchinson Kia of Macon. Thanks so much, Cristy!

May 23, 2025

Hutchison KIA is owned , managed and staffed by a cadre of UNSCRUPULOUS, UNETHICAL AND UNDERHANDED LYING INDIVIDUALS More

by benkirk39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica Walker, Stacey Weeks, and some other LYING ASST MGR JERK - BRADLEY OWENS?
May 23, 2025 -

Hutchinson Kia of Macon responded

It's disheartening to hear about your experience, and I apologize for any negative impression you received. We strive for integrity in all our interactions, so this feedback is concerning. If you're open to discussing further or have specific issues you'd like addressed, please reach out at your convenience. Thank you, Stacey Weeks - Service Manager

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