Hyundai Lake Country

Dear Lake County Hydunai, The service experience was wonderful!! Everyone I worked with was solid. The all made the best customer experience ! Thank you Joanne wonderful!! Everyone I worked with was solid. The all made the best customer experience ! Thank you Joanne More

Very courteous and professional Come on that's as good as it gets ! Not writing a book it gets ! Not writing a book More

Verbally Quoted $94 for a synthetic oil change, brought in a Toyota with a $25 coupon from Hyundai dealership. Oil change took 1.5 hours and they wanted me to pay $118!! (Before coupon, the charge was $158 in a Toyota with a $25 coupon from Hyundai dealership. Oil change took 1.5 hours and they wanted me to pay $118!! (Before coupon, the charge was $158). I protested at the cost and the bill was adjusted to the quoted $94 but that means the coupon was worthless. Not a pleasant experience with residual goodwill toward your dealership. ( under the wiresWhile protesting the cost, I saw a $49 coupon for the very oil change I just had under the cables from the computer monitor and said 'How about I use this?' and my advisor let me know that was an expired coupon but my point was that you had offered a $158 service for $49 just a few months before when you'd first opened). More

Lies. No communication. 1. Kid that cleans the vehicles crashed the truck. 2. Manager said it would be fixed in house without insurance claim. 3. Took near No communication. 1. Kid that cleans the vehicles crashed the truck. 2. Manager said it would be fixed in house without insurance claim. 3. Took nearly over two months to get fixed, More

I felt like the dealership listened to my needs and took the process at my pace. They were very respectful. the process at my pace. They were very respectful. More

From sales (Carlos) to the manager (Jake) to the finance department (Irving), this dealership went above and beyond all the expectations for my wife and I!!! It was a seamless and transparent prices, all th department (Irving), this dealership went above and beyond all the expectations for my wife and I!!! It was a seamless and transparent prices, all the way through. It's the way car buying should be!! Even the service department did a wonderful job with applying the Auto Armor and prepping my wife's new Santa Fe! Thanks to everyone for making this the best experience possible! More

Carlos, Nick and Irving were fantastic to work with. Carlos was patient with us and helped us get to the final decision with care and respect. They knew our circumstances and knew time in the dealership Carlos was patient with us and helped us get to the final decision with care and respect. They knew our circumstances and knew time in the dealership needed to be minimal. They respected us every step of the way. Highly recommend. More

Carlos was a great sales person to work with. No pressure, full transparency and the only regret I have is not working with Carlos sooner in my journey when looking for a vehicle. I highly recomm No pressure, full transparency and the only regret I have is not working with Carlos sooner in my journey when looking for a vehicle. I highly recommend Hyundai Lake Country More

quick, friendly, easy We switched dealerships because when we would call the other dealership for an oil change apt. it would be weeks before we could get in. We didn't know there was a Hyundai dealershi when we would call the other dealership for an oil change apt. it would be weeks before we could get in. We didn't know there was a Hyundai dealership in Oconomowoc but we drove by and saw it and said let's check it out. We are glad we did, this was our second time at your dealership for an oil change and we are more than pleased. More

Windshield damage is still visible after being serviced twice All around not a very good experience. twice All around not a very good experience. More