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Hyundai Lake Country

Oconomowoc, WI

Overview
Employees
Reviews
Vehicles
4.8
27 Reviews
The team at Hyundai Lake Country would like to welcome you to our dealership in Oconomowoc, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Hyundai vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
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N48 W36242 E Wisconsin Ave

Oconomowoc, WI

53066

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Showing 27 reviews

November 19, 2025

Great customer service. We were updated throughout the process. Thorough research to address two concerns with a satisfactory explanation as the result. More

by Oberbrunnerlinda
Recommend Dealer
Yes
Employees Worked With
Ben
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Nov 19, 2025 -

Hyundai Lake Country responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 18, 2025

Very friendly and helpful Carlos, Parker, and Chelsea helped close the deal at delivery. They were great to work with. More

by MIKEANDERSON1
Recommend Dealer
Yes
Employees Worked With
Riley Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Riley Harris
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Nov 18, 2025 -

Hyundai Lake Country responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Hyundai Lake Country!

November 16, 2025

The service department was very friendly. They were also very helpful with answering questions and about services. I will be coming back. More

by NICHOLAS.OBERHOFER
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Oberhofer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benjamin Parpart
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 16, 2025 -

Hyundai Lake Country responded

Thank you so much for choosing Hyundai Lake Country! Please let us know if we can be of any more assistance.

November 06, 2025

Very prompt and courteous service Would recommend their service location to others I am very satisfied More

by jeffreysinger23
Recommend Dealer
Yes
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Nov 06, 2025 -

Hyundai Lake Country responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hyundai Lake Country.

November 03, 2025

The service department was very welcoming. The place was clean. Service was delivered as promised. When I used to take my car to Infiniti, I would walk out feeling like I got fleeced. No I don More

by Chadwinston99
Recommend Dealer
Yes
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Nov 04, 2025 -

Hyundai Lake Country responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hyundai Lake Country to be a positive one. Please don't hesitate to reach out if you need anything else.

October 31, 2025

Please quit sending these quizzes. I rated yesterday and also through an email I recieved. Geez! More

by iluvpackers109
Recommend Dealer
Yes
Employees Worked With
Ben?
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Nov 01, 2025 -

Hyundai Lake Country responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hyundai Lake Country, we look forward to having you as a valued customer for many years to come!

October 29, 2025

Very friendly, explained my situation in detail of what they did with my vehicle, and what to do if it happens again. More

by Kris
Recommend Dealer
Yes
Employees Worked With
Ben P.
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Oct 29, 2025 -

Hyundai Lake Country responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

October 29, 2025

Easy to schedule service. Drop off and pick up was a breeze. Car was ready to go when I got there. More

by Ajessabell
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alex Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benjamin Parpart
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 29, 2025 -

Hyundai Lake Country responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hyundai Lake Country. We look forward to having you as one of our valued customers for many more years to come!

October 22, 2025

Nice new building. Polite employees. They were very, very, very, very, nice, efficient and polite . More

by mcguireitis11
Recommend Dealer
Yes
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Oct 22, 2025 -

Hyundai Lake Country responded

Thanks for sharing about your experience with Hyundai Lake Country. We appreciate your business and hope to see you again soon!

October 16, 2025

I was sold ecp for 2800 dollars. After seeing it I was displeased I stated that there was still sap on the vehicle. I was told first wash it would come off, LIE! When I sent an emai More

by DOUG.MILINOVICH
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Joey Huckstep
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Reed
1.0
This rating includes all reviews, with more weight given to recent reviews.
Benjamin Parpart
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gregg Brandt
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Oct 20, 2025 -

Hyundai Lake Country responded

Doug, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

Oct 23, 2025 -

DOUG.MILINOVICH responded

There's no way the protectant that was sold was the one applied. Ceramic Coating is not properly installed to any vehicle in 20 minutes. Water does NOT run off it drys and is nothing but ugly dirt water spots remain. You know you guys lied! It comes out from being treated it doesn’t look good at all. I clearly point out sap and you lie and say the first wash and that will be gone. Refused to do anything about it. HELLO the car is suppose to be thoroughly washed before ceramic coating, If there was sap left after the coating the vehicle was not prepped possibly! Since this whole debacle more lies. You have new tires and brakes you say. Are the new brakes the ones that squeal like a pig? However that’s ok because I have the safety check from your dealer. So when I take it elsewhere and they find brake issues just more power in my aresenal! Joey you are new, lying, cheating and telling people what you think they want to hear is no way to treat people and build a business. As for what I will accept as closure. $1700 check mailed to me and I’ll take it elsewhere to have it done! Yep that’s right I’ll still let you rip me of for $1100. Take it to Boucher on Hwy 100 in Hales Corners. They properly do the exterior of the vehicle. When it comes out we will test it as they do in the paperwork. Brakes will be inspected and any repairs performed at zero dollars my responsibility. Those are the only options that will solve this without a lawsuit. I am going to go direct to Boucher with all this to make sure this isn’t being hidden by the dealer and so they themselves can see how one of their dealers do business. Lie, steal and cheat! No, I will never step foot in Lake Country Hyundai!! Boucher has plenty of ways to solve this. If anyone doesn’t feel this is fair to bad, I’m not going to the scene of where I was ripped off. As for a lawsuit all cards are stacked against you. Way more is videoed and recorded than you know. Salesmen grabs a piece of paper and pours water on one side. It just soaks it, does other side it all runs off. Certainly not what my vehicle does with water. Oh and why does it take a Boucher dealer 3-4 hours to apply it but yours took 20 minutes? Once you answer that or my guess yell pass here’s your next question. Why is their price to get it done under $2000 and you charged me $2800? Seems like the books at LCH might be being cooked. Now of course I can’t prove that but a state audit will. Do you agree to either of the two options I gave you? If not I’ll proceed in a way that I’m whole and feel justice has been served!

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