Hyundai of 110 - Service Center

I strongly advise avoiding this dealership. My experience here was deeply disappointing and frustrating, and I will never return for sales or service. The management, particularly Tom, shows no My experience here was deeply disappointing and frustrating, and I will never return for sales or service. The management, particularly Tom, shows no accountability and dismisses valid concerns by placing blame solely on the customer. It seems inconceivable to them that a vehicle could have an issue. The service coordinator, Holly, consistently communicates in a condescending and unprofessional manner, using terms like “sweetie” and “love” while failing to address the actual problems. I’ve had to file formal complaints about her conduct. Appointments are meaningless here—you may wait days to have your car even looked at. Attempts to get updates are met with silence; calls go unreturned, and no one seems to care. I gave this place multiple chances, but my last visit will remain just that—the last. I urge anyone considering this dealership to take your business elsewhere. Until the staff is replaced and the culture is changed, this location does not deserve your time or trust. More

Great communication. The service area was clean with new technology. They weren’t pushy with other service recommendations which is a huge plus and a turnoff at other ser The service area was clean with new technology. They weren’t pushy with other service recommendations which is a huge plus and a turnoff at other service centers More

Excellent service everything went very well and everything was good much thanks to all of you everything was good much thanks to all of you More

I have been to other service centers in the past and 110 made me feel comfortable, secure in what i was told and what had to be done to fix my car and if i need to I wilk go back to 110 with no hesitation. made me feel comfortable, secure in what i was told and what had to be done to fix my car and if i need to I wilk go back to 110 with no hesitation. thank you. More

Courteous and professional. Long waiting time, though. Comfortable waiting area with coffee and bagels wit cream cheese. Much appreciated Long waiting time, though. Comfortable waiting area with coffee and bagels wit cream cheese. Much appreciated More

Everything was fine, wait was a little long,price was fair.. Holly kept me informed,waiting room was comfortable fair.. Holly kept me informed,waiting room was comfortable More

Bought my 2019 Hyundai Tucson for a 30,000-mile service. I was told by the sales rep/mechanic that I needed a differential flush for both the front and rear. My 2019 Tucson is FWD, and Hyundai of 110 was tr I was told by the sales rep/mechanic that I needed a differential flush for both the front and rear. My 2019 Tucson is FWD, and Hyundai of 110 was trying to lie/trick me into getting maintenance work of $199.95 for the front differential flush and $199.95 for the rear differential flush. My Hyundai's front differential is integrated into my transmission, so it doesn't even need a front differential flush. My car doesn't even use or need a rear differential flush cause it's not AWD. They were also trying to upsell me a Cabin air Filter for $89.95. I'm not very knowledgeable about cars, but I can dam well use ChatGPT. Before getting any services done at Hyundai of 110, make sure your phone is charged and ChatGPT is loaded. Because it saved me $400 on paying for bogus car service that my car didn't need or even is built for. More

Ken, the service representative, was very professional, courteous, and someone who came across as trustworthy. He treated me respectfully and clearly explained the work that would be performed in my car be courteous, and someone who came across as trustworthy. He treated me respectfully and clearly explained the work that would be performed in my car before the work started. Ken kept me updated on the progress of the service call, and when the work was completed, he went over the bill with me and walked me over to the cashier's window. More

after waiting a little over two hours, they told me I needed a tire and I had a tire contract and they said they couldn't do it right away. I have to leave the car so that was on a Thursday and I got my needed a tire and I had a tire contract and they said they couldn't do it right away. I have to leave the car so that was on a Thursday and I got my car on Monday so I am not very happy with this company and I asked them to upgrade my maps and they gave me such a hard time. More