Hyundai of Ft. Myers - Service Center

our adviser is amazing. we are blessed to have such a hard working and dedicated advisor on our side. coming to get service is extra special when working with him. we are blessed to have such a hard working and dedicated advisor on our side. coming to get service is extra special when working with him. More

I still can not understand why, when you initially arrive at the Service Department it takes at least 15 minutes for a service advisor to come out to start the process for addressing your car service needs. at the Service Department it takes at least 15 minutes for a service advisor to come out to start the process for addressing your car service needs. You make an appointment, get there at or before the appointment time, then sit in your car for at least 15 minutes waiting before a service advisor even comes out to talk to you. . On a positive note, once past that intake wait, the service was done in a reasonable amount of time. I also appreciated the online communication from the Service Department that allowed you to keep updated on how your service was coming along. More

The service on my car was fast and thorough. Staff was extremely friendly and kept me informed of the progress. Staff was extremely friendly and kept me informed of the progress. More

Hyundai of Fort Myers did routine maintenance on my Palisade recently. The appointment was efficient and the staff very courteous. Everything was completed without issue. Palisade recently. The appointment was efficient and the staff very courteous. Everything was completed without issue. More

Simple oil change 3 hour wait Got car back 50 yards down the parking lot plastic still on seat window tag still hanging and paper mat still on floor Being that far away I didn't even have a trash pale near the parking lot plastic still on seat window tag still hanging and paper mat still on floor Being that far away I didn't even have a trash pale near by Wasn't happy with the whole first experience of service with this dealership Sales dept seemed to have it together service needs help More

5 hours for an alignment and oil change Unacceptable I went out of my way for that went out of my way for that More

Arrived early for my appointment oil change and tire rotation( out of free oil changes) My advisor was great, sorry I forgot his name but his badge said he was from Turkey if this helps ) got all checke rotation( out of free oil changes) My advisor was great, sorry I forgot his name but his badge said he was from Turkey if this helps ) got all checked in and out within a hour and fifteen min. More

The dealership is the worst I have ever been to. The service department is unorganized. Staff is condescending. When I tried to contact supervisor, I have left three messages with no return calls. I The service department is unorganized. Staff is condescending. When I tried to contact supervisor, I have left three messages with no return calls. I left a message for another gentleman that also did not return my call and when I asked to speak to the GM, I was told that he does not take calls. I would not recommend this dealership to anyone and I will take my business back to Gettal. More

Leo was hands on and responsive to my repair needs. Although it took longer than I expected it was fixed. Although it took longer than I expected it was fixed. More

Very attentive and continuous updates on repairs. Good experience and will definitely go back if needed Good experience and will definitely go back if needed More