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Hyundai of Ft. Myers - Service Center

Fort Myers, FL

4.1
2,656 Reviews
Call Service Center (239) 277-1222

2,656 Reviews of Hyundai of Ft. Myers - Service Center

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April 18, 2025

Cleared the check engine light, sent me on my way to break down on the side of the road five minutes later. brought the car back to have it fixed correctly and they just let it sit there for four days u More

by SUNDOG2000
Recommend Dealer
No
Employees Worked With
Brandon
Report | Print
Apr 18, 2025 -

SUNDOG2000 responded

Cleared the check engine light, sent me on my way to break down on the side of the road five minutes later. brought the car back to have it fixed correctly and they just let it sit there for four days until I came back and took it. Apparently they had no clue how to fix my car. Doesn’t matter how nice you are to people when you waste their time, inconvenience them and let unqualified Jiffy Lube “techs” working on peoples cars.

Apr 19, 2025 -

SUNDOG2000 responded

Reach out all you want. Your Service Department FAILED. Until you fix that, I don’t see how you can make this right.

Apr 21, 2025 -

Hyundai of Fort Myers responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

Apr 21, 2025 -

SUNDOG2000 responded

If you want to somehow try and make this right, reimburse me for the one way rental car to Fort Lauderdale and return bus fare necessary due to my car not being repaired in a timely manner. Total:$77 I can provide receipts

April 17, 2025

Promp, courteous, and professional. It is a great experience coming here. Yea! The car wash is working again. More

by SCOUTIEDOUT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike,and the new guy
Report | Print
Apr 17, 2025 -

Hyundai of Fort Myers responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jason Curie General Manager Hyundai of Fort Myers

April 17, 2025

Glad to see that they have improved reception personnel so greatly. Impressed with Taylor's willingness to get me in and out, and get the parts ordered, without losing all day at the dealerhip.. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Schwinn
Report | Print
Apr 17, 2025 -

Hyundai of Fort Myers responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jason Curie General Manager Hyundai of Fort Myers

April 17, 2025

Met my expectations for timely service as promised Way better than the last time...communication was vastly improved More

by DWMARR
Recommend Dealer
Yes
Employees Worked With
Emullio
Report | Print
Apr 17, 2025 -

Hyundai of Fort Myers responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hyundai of Fort Myers! Jason Curie General Manager Hyundai of Fort Myers

April 17, 2025

You get into auto attendant jail trying to schedule an appointment without the help from the live person. Otherwise all is well. More

by edichka777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rancel Machin
Report | Print
Apr 17, 2025 -

Hyundai of Fort Myers responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hyundai of Fort Myers. We look forward to having you as one of our valued customers for many more years to come! Jason Curie General Manager Hyundai of Fort Myers

April 17, 2025

I had a great experience. Everything was handled both professionally and efficiently. I was very impressed. More

by DEBJACKSON777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio
Report | Print
Apr 17, 2025 -

Hyundai of Fort Myers responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hyundai of Fort Myers, we look forward to having you as a valued customer for many years to come! Jason Curie General Manager Hyundai of Fort Myers

April 16, 2025

Cleared a code, sent me on my way to breakdown on the way home. Upon returning the next day for repair, my car sat for 4-days without repair. I then came and took it back. More

by SUNDOG2000
Recommend Dealer
No
Employees Worked With
Brandon
Report | Print
Apr 19, 2025 -

Hyundai of Fort Myers responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

April 15, 2025

Waiting 2 1/2 hrs for oil change is unacceptable with an appointment. No one offered if I needed to go somewhere and noone came to give me updates. More

by lorriemartindale.63.lm
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
none
Report | Print
Apr 18, 2025 -

Hyundai of Fort Myers responded

Lorrie, thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

April 14, 2025

Shayne was cordial and made us feel welcome and followed up which many companies do not do well anymore. More

by miraj
Recommend Dealer
Yes
Employees Worked With
Shayne Brilitz
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Apr 14, 2025 -

Hyundai of Fort Myers responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jason Curie General Manager Hyundai of Fort Myers

April 14, 2025

Unprofessional They lie too much Always lazy Always try to charge you extra No more service from hyundai More

by pradeeprana.111
Recommend Dealer
No
Employees Worked With
No
Report | Print
Apr 17, 2025 -

Hyundai of Fort Myers responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

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