Hyundai of Ft. Myers - Service Center

Easy check in. A little longer than expected. Maintenance reminder not reset until I asked A little longer than expected. Maintenance reminder not reset until I asked More

Not sure what the issue was, but it took me a long time to actually talk to a real person let alone get a call back. But once I did, everything went smoothly the gentleman I dealt with Saturday morning was to actually talk to a real person let alone get a call back. But once I did, everything went smoothly the gentleman I dealt with Saturday morning was nice and took care of everything got me in and out. Just a complete nightmare With your phone system and patching people across the dealership. More

The dealership could use some work. I called & left 3 messages...no one returned my call. I ended up calling your corporate offices to get my questions (about my car) answered I called & left 3 messages...no one returned my call. I ended up calling your corporate offices to get my questions (about my car) answered More

40 minute wait in line outside. Advisor took a customer two cars behind me. The only reason you get a 1 is because Tyler was the only one working. Complete mismanaged business!!! ov Advisor took a customer two cars behind me. The only reason you get a 1 is because Tyler was the only one working. Complete mismanaged business!!! overheard several customers complaining and asking for a manager. Something is broken at this service center and it is going to be hard to get customers back. I hope you take this as good information to fix your business More

It seems they changed the boss, everything much better than last time . I hope keep this way than last time . I hope keep this way More

For the most part good but I was told a replacement back up camera would be available in a couple days but it has been 2 weeks and now scheduled for May 13th. Also service on a rim that was not followed up up camera would be available in a couple days but it has been 2 weeks and now scheduled for May 13th. Also service on a rim that was not followed up on More

1. Getting someone to call you back to schedule an appointment. Had to call 6 times. 2. Had to wait in line over 40 minutes to hand over my vehicle. 3. They didn’t reset the maintenance needed r appointment. Had to call 6 times. 2. Had to wait in line over 40 minutes to hand over my vehicle. 3. They didn’t reset the maintenance needed reminder in the info system. Also, stated they fixed my Fob but it didn’t work when I got home. Took a 2nd visit to resolve those issues. More

Thank you for your good service! My advisor Russell took care of my car, he is very polite and helpful! My advisor Russell took care of my car, he is very polite and helpful! More

They serviced , charged and inspected A/C , rotated and balanced, aligned along with reprogrammed remotes ! balanced, aligned along with reprogrammed remotes ! More

Brandon makes me feel that I could trust him with my car. He understands that I prefer not to have my car stay overnight. I am very happy with his help He understands that I prefer not to have my car stay overnight. I am very happy with his help More