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Hyundai of Orange Park - Service Center

Jacksonville, FL

3.1
346 Reviews

346 Reviews of Hyundai of Orange Park - Service Center

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October 11, 2021

Recall, oil change, car wash & tire rotation all in an hour and a half. Great!! More

by davidmoody70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James and Hattie
October 08, 2021

Excellent service department resolved my issue and was wonderful in providing a car to use while my car was being fixed. The Best dealership that I can imagine and will continue to return for future sales More

by louisakra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Hanania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Plourde
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2021

I was in town for a short time and they were able to get my service and repairs done. I was given a loaner vehicle, while my car was repaired. Megan was very helpful and professional. They took the time More

by Rcy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan
September 25, 2021

Efficient, friendly, and professional. Zack Wombolt, Hattie Bramlitt and all staff do a great job. More

by Funigal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Wombolt & Hattie Bramlitt
September 24, 2021

Complete rip-off. They performed the service that wasn’t approved. I had so many questions that weren’t answered and charged me for that. Service manager was using arguments that didn’t make sense in order More

by Shak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sherman, Zack
September 22, 2021

Great help with service writers. Problem was taken care of in half the time as I was originally told when I made the appointment via phone. The two ladies assisting were great - very helpful. More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hattie Bramlitt
September 21, 2021

Took care in for oil change, appointed was at 11. Didn't get done until almost 1:30. And why do the techs feel the need to move the driver's seat settings???? An apology when getting the paperwork and key More

by mrspierced
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Joe Plourde
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2021

Staff is always pleasant, welcoming and helpful. Service department was clearly super-busy but I never felt ignored. Service completed in the estimated time. Was kept informed of the status of my vehicle. V More

by Jwgardens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hattie Bramlitt
September 07, 2021

There was a misunderstanding about the reason for my visit, but it was handled well. Everyone was friendly and willing to listen. Will look forward to working with Megan again! More

by minga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Hanania
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2021

Service fine, took longer than it should have . Arrived on time for my appointment, car didn’t go in for service until 45 min after speaking with service rep. Rep apologized for delay. More

by Parleybb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Hanania
4.0
This rating includes all reviews, with more weight given to recent reviews.
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