Hyundai of Orange Park - Service Center

Always a great Experience, Hattie makes you feel right at home as she explains everything so you understand. I never feel as if I am not getting correct infromation home as she explains everything so you understand. I never feel as if I am not getting correct infromation More

Sherman was very personable and efficient. I appreciated how I was in and out in a reasonable time. He did not pressure me to add other services. how I was in and out in a reasonable time. He did not pressure me to add other services. More

I have been very pleased with the sales and particularly the service department. People are very pleasant and helpful. I am a very old man and thus been in many service departments in many states over the the service department. People are very pleasant and helpful. I am a very old man and thus been in many service departments in many states over the years. Hyundai of Orange Part tops them all!!!! Sherman Cooper is very pleasant and knowledgeable. More

Great service but when scheduling a recall appointment for service, it is best to make certain the part necessary for the service are in stock. I don't really have 3 extra hours off work to waste. for service, it is best to make certain the part necessary for the service are in stock. I don't really have 3 extra hours off work to waste. More

I’ve been dealing with Hyundai of Orange Park for sometime now and it’s always been a pleasant experience. Everyone is very polite and very helpful explaining all the details of what service you need sometime now and it’s always been a pleasant experience. Everyone is very polite and very helpful explaining all the details of what service you need on your vehicle. More

Very pleased with the customer service and the time it took to complete my repairs. Clean waiting room and I was happy that they washed and vacuumed my car took to complete my repairs. Clean waiting room and I was happy that they washed and vacuumed my car More

I recently moved to Florida and was due for service. Hattie was friendly, helpful and honest. She was welcoming and helped make my transition seamless. Hattie was friendly, helpful and honest. She was welcoming and helped make my transition seamless. More

In all my years coming to Orange Park dealership. I am disappointed in my service received. Went for and oil change & they did not top off my windshield washer fluid so I had to turn around after I had al disappointed in my service received. Went for and oil change & they did not top off my windshield washer fluid so I had to turn around after I had already left the dealership. They usually clean your car up pretty good but not this time. I can clean my car better than what they did. More

Service was great as always, they always take good care of me! Hattie was awesome and everyone there is so nice and friendly, thank you! of me! Hattie was awesome and everyone there is so nice and friendly, thank you! More

Wow. Where to begin? I own a new 2019 Sonata hybrid with every option available. The car only has 3,500 miles on it. It was brought in for multiple reasons, one of which was the transmission feeling like it every option available. The car only has 3,500 miles on it. It was brought in for multiple reasons, one of which was the transmission feeling like it didn't know what to do. Always feeling hesitent to shift. Also on occasion the car would just slam forward like it died then restarted. Constant moisture in the very expensive headlights. Dirt running out of all 4 doors after any water hits them. There's more, but all of this was explained away as "normal" to Hyundai's. I own 5 cars and trucks. None of them has moisture in their headlights, shift poorly or has dirt running out of the doors. Ever! At just a year old, all the aluminum parts under the hood are corroding. I dont live anywhere near the beach or a corrosive environment. In short, I was told that there was nothing wrong with the car. They kept it for 2 weeks to address my concerns. I got no updates at all during this time. I called several times, ut the service line was never once answered. I was forced to call the sales line several times, but got put on extended hold. I finally gave up and drove there, only to find out that after having the car a week, several things still weren't addressed. They were given a printed list. The day I was to pick up the car, it still wasn't ready. The service tech stated she wasn't expecting me, even though the manager, her boss, was told days earlier that I would be there. And lastly, every time without fail, the car is always returned way dirtier than when it was dropped off to them. Inside and out. Im not sure at this point if that's intentional or not, but its very sad either way. Unfortunately, the other Hyundai dealer in my area is worse, if you can believe that, so my only other option is to take the car across town to the only other one left. More