Hyundai of Orange Park - Service Center

I had service completed on my 2020 Santa Fe on 7-12-2022. My assigned service person was Hattie Bramlitt. I was extremely pleased with how smooth and well handled my appointment was . Hattie made everythin My assigned service person was Hattie Bramlitt. I was extremely pleased with how smooth and well handled my appointment was . Hattie made everything easier and went above and beyond to ensure I was pleased with the outcome . As an upper manager with the federal government , I recognize when an employee truly cares and shows concern with an issue . Miss Bramlitt did so throughout the day and made what is normally a trying experience much more pleasant . This service facility is very busy, but for the customer , she made it seamless. Great employee to have ! If I was her immediate supervisor, I’d be sure to do what ever it took to retain and reward her for her professionalism . Johnny Crosby More

Bad customer service. I made an appointment for the recall a week ago, and in the day of my appointment after almost 2 hours waiting, the associate told me that they didn’ I made an appointment for the recall a week ago, and in the day of my appointment after almost 2 hours waiting, the associate told me that they didn’t have the part for the replacement, so after I got upset she told me that they were going to use another customer part that also have an appointment for the recall. More

Great service and very attentive staff. Great experience as always! I appreciate the honest service reps that aren’t trying to oversell unnecessary work. Great experience as always! I appreciate the honest service reps that aren’t trying to oversell unnecessary work. More

Sherman in service and brion in sales were both amazing people to talk too and I wouldn’t change that!!! people to talk too and I wouldn’t change that!!! More

The dealership was waiting for me when I arrived. Mr service person Mr copper was very polite and knowledgeable Mr service person Mr copper was very polite and knowledgeable More

Leanne was great! I will definitely reach out to her if I ever need anything. I will definitely reach out to her if I ever need anything. More

Very attentive service department dealing with Ms. Megan. She made it very easy and a pleasant visit. Megan. She made it very easy and a pleasant visit. More

Megan did an outstanding job working to solve our problem. She went above and beyond to ensure a great customer service experience. problem. She went above and beyond to ensure a great customer service experience. More

Great service at Hyundai of Orange Park Jacksonville, FL. They treat you like family at that dealership! They treat you like family at that dealership! More