Hyundai of Trenton - Service Center

Zero stars If I could. Terrible communication from our service advisor. If we didn't call in we would never get an update. Escalated concerns to service manager and corpora Terrible communication from our service advisor. If we didn't call in we would never get an update. Escalated concerns to service manager and corporate. Neither cared, so this level of poor customer service is broadly accepted there. Asked for a rental and always told none available and no follow up contacts regarding availability as the vehicle was there for weeks for warranty repairs. They jump started the car when we went to pick it up without telling us, and without offering to sell us a battery. Once we left and stopped the vehicle it was dead again. When this was brought up to management again they had no concern. Never return to this business. More

took my car to hyundai over my key was not working. . george the shop former sent a clip to my iphone of him taking my key apart and pointing to teh part of the circuit board that shorted out..... he sa . george the shop former sent a clip to my iphone of him taking my key apart and pointing to teh part of the circuit board that shorted out..... he said water damage NOT warranty.... not happy to fork over 400 clams for the key but the explaination was CLEAR and transpirant.... not alotof mechanic shops have a george these days im coming back for more work.... i want only him working on my truck More

I brought in my new Hyundai because I kept hearing this weird noise and started spiraling thinking something was wrong 😅 George was super sweet and took the time to actually go on a test drive with me so weird noise and started spiraling thinking something was wrong 😅 George was super sweet and took the time to actually go on a test drive with me so I could point it out. He listened (to me and my car lol) and explained what it was and it ended up being nothing serious at all. He never made me feel dumb or dramatic, just really patient and honest. Cool dude too. Seriously appreciated how chill and respectful he was. If you’re nervous about something with your car, definitely ask for George! 🙌🏼💖 More

the shop boss george was kind enough to take time out of his busy day to pair my phone to my radio in my new to me sonata. i told you i would leave a good review so here it is, thank you his busy day to pair my phone to my radio in my new to me sonata. i told you i would leave a good review so here it is, thank you More

December 5,2024 8am I brought my 2017 Hyundai Elantra in for service because front doors Would not open it would take 3 or 4 pulls before in opened. I was met with a service technician or manager names JO for service because front doors Would not open it would take 3 or 4 pulls before in opened. I was met with a service technician or manager names JOHN He was incredibly helpful I want to thank him for his professional and friendly service.. Thank you JOHN More