I-77 Ford - Service Center

Service Dept is a joke. Told the guy on the phone what we believe to be wrong with the car. They said $100 to run a diagnostic test. Ran it, told me nothing, charged $100 & told to come back to check electri believe to be wrong with the car. They said $100 to run a diagnostic test. Ran it, told me nothing, charged $100 & told to come back to check electrical wires costing $300 for 3 hours of labor. We believe the problem is a relay in the smart junction box. They could not confirm this. Issue started out driver side turn signal staying on even when car is off. It ended up draining battery & had to put in a new one. It's ridiculous this business is unable to confirm an issue. Nothing should be paid until problem is fixed correctly. Difficult to find a mechanic you can trust around here. More

Fast Friendly Service My Edge broke down due to a bad belt Paul had it wreckered in to the service Dept and Aaron and the service team had me back on the road in less than My Edge broke down due to a bad belt Paul had it wreckered in to the service Dept and Aaron and the service team had me back on the road in less than an hour. The atmosphere is friendly and animal friendly (2 dogs) everyone including the business office and sales team were are great as well thank you for making a unfortunate situation bright. More

Fantastic dealer I have been buying vehicles and getting service from this dealer for about 8 years now. The always exceed my expectations. I cannot give enough prai I have been buying vehicles and getting service from this dealer for about 8 years now. The always exceed my expectations. I cannot give enough praise for this dealership. More

Bad Mechanics I took my F-350 to have front end suspension work $1300 of work. Picked it up and got through Ripley then to my road( ONTO A HILL WITHOUT GUARD RAIL ! I took my F-350 to have front end suspension work $1300 of work. Picked it up and got through Ripley then to my road( ONTO A HILL WITHOUT GUARD RAIL !)and my steering felt really weird and my tire almost came off cause the dumb SOB... Didn't tighten any lug nuts! I called they offered a discount oil change.... REALLY ! Sad I could have been killed in an accident and only offer discount oil change .... Great Job! More