INFINITI OF DENVER

Terrible. I am a new Infiniti owner, I just purchased a M35x out of state and was looking for a dealer in the Denver area where I live to service my vehicle. Wh I am a new Infiniti owner, I just purchased a M35x out of state and was looking for a dealer in the Denver area where I live to service my vehicle. When I was transferred to the service department the young lady who answered the phone was very rude. She did not give me her name either. I had a few questions about my new car and also wanted to come in for an oil change, she couldn't answer a single question and said I needed to talk to a specialist, why even work in service if you can't answer basic questions about the cars you sell and service? She also told me I would have to wait minimum 7 days before I could get a basic oil change!! She then said she was going to transfer me to the specialist she mentioned earlier, all I got was a voicemail. You lost my business. I owned a 7 series BMW before this, and a Lexus RX before that and never have I had such a poor customer service experience from a luxury brand before. The Infiniti dealer I contacted after this is further from my house but worth the extra travel time, they have express service and were a pleasure to work with. More

Excellent dealership Infiniti of Denver was outstanding and our salesman, Steven, did a superb job. Excellent service, on time and provided all information that assisted Infiniti of Denver was outstanding and our salesman, Steven, did a superb job. Excellent service, on time and provided all information that assisted us in making a critical decision. More

Efficient and friendly. Scheduling appointment (by telephone) was easy. I was met promptly when brought vehicle in and routine servicing was handled quickly. Service was fr Scheduling appointment (by telephone) was easy. I was met promptly when brought vehicle in and routine servicing was handled quickly. Service was friendly and alerted me to upcoming needs without pestering me about them. Discussed upgrade and lease options with me, again without pressing too hard. Fast and efficient throughout, such that experience was painless and such that I won't hesitate to return for future servicing without dread. More

Chuck is great! I have purchased a few vehicles from Chuck Thomas and he is great. I would absolutely buy another car from him. Chuck is a pleasure to work with. I have purchased a few vehicles from Chuck Thomas and he is great. I would absolutely buy another car from him. Chuck is a pleasure to work with. More

Best vehicle shopping experience! Infiniti of Denver made my car shopping experience the best! Justin and Valerie Cook made sure I remained a loyal Infiniti customer. I have leased a Infiniti of Denver made my car shopping experience the best! Justin and Valerie Cook made sure I remained a loyal Infiniti customer. I have leased all of my Infiniti vehicles from Infiniti of Denver. I felt valued and they made sure that they retained my business. I received the "red carpet" treatment from the sales to service departments. They made sure not only to keep me as a loyal customer but that I left truly satisfied! More

Exceptional Customer Service - Valerie Cook My wife and I contacted "Infiniti of Denver" on a remote possibility of upgrading from our older QX80 which we had purchased from another local Infini My wife and I contacted "Infiniti of Denver" on a remote possibility of upgrading from our older QX80 which we had purchased from another local Infiniti dealer. We're past customers of Infiniti of Denver there on South Havana, having initially purchased an FX45 back in 2003. We had regretted straying. We received an immediate email response from Ms. Valarie Cook, and a follow-up phone call. We went to meet with her to discuss our preferences and found her to be an exceptional salesperson; very patient and understanding, and she genuinely made us feel like long lost friends. The process was so quick and efficient we left with a brand new 2016 QX80, and, exactly the model we preferred. Valarie took the extra time to ensure we understood the new vehicle's features and functionalities. Thank You Valerie, and Alicia Ellis in Finance. We love our new Infiniti QX80 More

Wonderful customer service!! Jonathan Boellefer is a stellar salesman! I bought this car from out of state and Jonathan did an outstanding job making this a seamless purchase. H Jonathan Boellefer is a stellar salesman! I bought this car from out of state and Jonathan did an outstanding job making this a seamless purchase. He understands that time is valuable and had everything ready for me when I got to Denver. I emailed him at 6am the next morning with a question about my automatic start and he responded right away! Now that's what I call wonderful customer service!! More

Darn surprised! I have purchased from both infiniti dealers in Denver area. Infiniti of Denver is a better way to buy of the two. Valarie Cook took care of me. I con I have purchased from both infiniti dealers in Denver area. Infiniti of Denver is a better way to buy of the two. Valarie Cook took care of me. I contacted them around noonish, went to dealer around 6pm was out with my QX56 by 715pm. Was quick, efficient and it was a good time. When was the last time anyone said that about buying a car. If you go Infiniti, you'll always want infiniti. The ladies & gents there are actually wonderful. It was a pleasant surprise I'll always remember More

We love our new QX 80! We are on #5 from Infiniti of Denver!!! Chris in Service and Steve Cleckley always take great care of us!! We are never disappointed! Thank you, al We are on #5 from Infiniti of Denver!!! Chris in Service and Steve Cleckley always take great care of us!! We are never disappointed! Thank you, all! More

Second to None! I bought my Infiniti this past summer. This was the first oil change since I bought the car. The service department was just like the sales departme I bought my Infiniti this past summer. This was the first oil change since I bought the car. The service department was just like the sales department - second to none and top notch in customer service. Everyone is just so pleasant at Infiniti of Denver! Love them. More