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INFINITI OF DENVER

Aurora, CO

4.8
1,071 Reviews
INFINITI OF DENVER is your destination for a new and luxury pre-owned INFINITI vehicles. We are conveniently located 3.9 miles east of I-25 and Hampden as it turns into Havana. Since 1993 our dedicated and knowledgeable sales and service team continue to provide the highest level of customer service. Choose INFINITI OF DENVER for all of your automotive needs. Our award winning Service department is open six days a week to repair your INFINITI. As a convenience to customers searching for INFINITI OEM parts INFINITI OF DENVER parts eStore is accessible 24 hours a day and can be delivered to your home. Positioned along Havana St, our luxury dealership is centrally located on the Denver/Aurora border, 5 minutes from the Denver Tech Center and 10 minutes from downtown Denver. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! For interactive driving directions and other contact information. We look forward to serving you!
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2990 S Havana St

Aurora, CO

80014

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Showing 1,071 reviews

August 25, 2015

Down to earth guy who happens to be a car salesman Jonathan set himself apart from the 3 other car salesmen at different dealerships we experienced that day. To say the least, he was very accommodatin More

by darrell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Bollefer
Oct 16, 2021 -

INFINITI OF DENVER responded

Darrell, thanks for your praise and kind comments about our team. We know you could choose any dealer, so thank you for choosing INFINITI OF DENVER.

August 25, 2015

The easiest car buying experience ever.. Great to work with. Pretty much did everything online and it was a breeze. Jonathan was great to work with. The entire process online maybe took a total of 15 minutes.. More

by heatman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Bollefer
Oct 16, 2021 -

INFINITI OF DENVER responded

Thank you for taking the time to let us and others know about your car-buying experience with INFINITI OF DENVER. Our goal is to exceed your expectations each time. Sounds like our team did just that. We know you could choose any dealer, so thank you for choosing INFINITI OF DENVER.

August 11, 2015

Excellent service as always M car needed some major work done to the steering components. I worked with Clark who worked with my insurance company and got things all taken care More

by wallmh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 16, 2021 -

INFINITI OF DENVER responded

Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. Wallmh, we are glad we could help!

August 03, 2015

excellent job and done on time Chris did an excellent job as always. It was done on time and it exceeded my expectations. Will me back again for service and a new car when ready. T More

by david56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 21, 2021 -

INFINITI OF DENVER responded

Hi David56, we are very happy to have provided you with such a positive experience!

July 31, 2015

Great service Everyone was pleasant, helpful, laid back and not at all pushy. We had a pleasant experience from start to finish. Jonathon Bollifer, in particular, w More

by Amy13
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Justin Lytle, Brooke Cleckley, Jonathan Bollefer
Oct 16, 2021 -

INFINITI OF DENVER responded

Thank you for taking the time to let us and others know about your car-buying experience with INFINITI OF DENVER. Our goal is to exceed your expectations each time. Sounds like our team did just that. We know you could choose any dealer, so thank you for choosing INFINITI OF DENVER.

July 30, 2015

Great work, excellent customer service Chatting with the staff while work was being done on my car made the time flyby. Staff are super friendly and helpful. I appreciate the bottled water More

by Nikibug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rob Lazarus
Oct 21, 2021 -

INFINITI OF DENVER responded

Nikibug-- Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 25, 2015

Excellent Setvice The service was excellent from start to finish. The explanation was thorough and the follow up work was efficient. The contact service agent was ver More

by Kiko10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 16, 2021 -

INFINITI OF DENVER responded

Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. We think Clark is pretty special also. We have been lucky to have him a part of our team for almost 25 years. We know you could choose any dealer, so thank you for choosing INFINITI OF DENVER.

July 25, 2015

Great experience Jonathan was great to deal with from the moment I walked into the dealership. Friendly, patient, informative and made the whole experience as easy as More

by Euan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Lytle, Jonathan Bollefer
Oct 16, 2021 -

INFINITI OF DENVER responded

Hi Euan, we are very happy to have provided you with such a positive experience!

July 08, 2015

Great car buying experience Jonathan Bollefer was a pleasure to work with when buying our new car. He listened to what we needed and helped us find the car that suited us best. W More

by sheermann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Bollefer
Dec 29, 2023 -

INFINITI OF DENVER responded

sheermann - Thank you for taking the time to let us and others know about your car-buying experience with INFINITI OF DENVER. Our goal is to exceed your expectations each time. Sounds like Jonathan did just that. He will be excited about your kind words. We know you could choose any dealer, so thank you for choosing INFINITI OF DENVER.

July 06, 2015

Devastating loss, insidious owner. I could spend weeks explaining all of my experience, but will keep it brief. Last October I bought a used car from Infiniti of Denver - four months More

by aolson123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Entire Service department
Jul 07, 2015 -

INFINITI OF DENVER responded

We are certainly sorry for any financial loss or hardship any of our customers face. However, as a business, we follow a set of standard procedures in all of our transactions. In this case, you purchased a 9 year old pre-owned vehicle with 60,000 miles on it. It went through our standard used car safety inspection, which it passed. Whenever we sell a pre-owned vehicle we sell it "AS-IS" and are very careful to represent it as such. In this case, it was disclosed and signed on 5 different documents. In addition, we make every attempt to offer all of our customers extended warranties, in the event an unforeseen problem develops with their vehicle. This attempt was made and you declined, in writing. The vehicle was driven for 5 and half months and over 6,000 miles. Then, the turbo malfunctioned. An independent mechanic determined and provided us with a report saying there was nothing to suggest the turbo was not working as designed when we sold the vehicle. Again, it is unfortunate this occurred but it was not caused by or missed by us. Offers to assist were made repeatedly, to you, your parents, and the Better Business Bureau, which you declined. While the situation is unfortunate we have no desire to trade insults when every attempt was given you to protect your investment via a warranty. We proudly back our products and stand by our customers but will not take responsibility for every time a used car breaks due to user negligence.

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