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INFINITI OF DENVER
Aurora, CO
1,071 Reviews
INFINITI OF DENVER is your destination for a new and luxury pre-owned INFINITI vehicles. We are conveniently located 3.9 miles east of I-25 and Hampden as it turns into Havana.
Since 1993 our dedicated and knowledgeable sales and service team continue to provide the highest level of customer service. Choose INFINITI OF DENVER for all of your automotive needs. Our award winning Service department is open six days a week to repair your INFINITI. As a convenience to customers searching for INFINITI OEM parts INFINITI OF DENVER parts eStore is accessible 24 hours a day and can be delivered to your home. Positioned along Havana St, our luxury dealership is centrally located on the Denver/Aurora border, 5 minutes from the Denver Tech Center and 10 minutes from downtown Denver. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! For interactive driving directions and other contact information. We look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,071 reviews
June 10, 2015
DO not buy a used car here Unbelievably bad experience. First they sell me a used car on contingency for $7500 - a car priced over book value that needed nearly $4000 work of m Unbelievably bad experience. First they sell me a used car on contingency for $7500 - a car priced over book value that needed nearly $4000 work of mechanical work accordion got my trusted mechanics of 15 years. They would not for the price of the car to compensate me so I dove all the way back form Louisville to Aurora to return the car according to out agreement. When I got there, they spend an hour wasting my time trying to negotiate e back into buy-in get car but would only drop the prices $1000. Then, they told me they had deposited the 2 checks I had written for ht operates after promising they would hold the checks until I had my mechanics look at the car and agreed to keep it. Another hour of wasted times to issue the check.They also supposedly refunded $2500 to my credit card - part of the purchase price. The credit need showed up on my account os I called them back twice to find out why. The seance time - 3 weeks later - I realized that the card number and address listed on the receipt did not match my credit card. Instead of fixing the problem, they charged my card again. I had to call up Chase's fraud department to block them form making addition charges and get the money they owed me back. More
by nothappy
Employees Worked With
Brooke Cleckley, Rob Lazarus
June 08, 2015
Clark rocks! Plain and simple, Clark is the very example of high touch customer service. He listens and makes sure your questions are answered and your accomodati Plain and simple, Clark is the very example of high touch customer service. He listens and makes sure your questions are answered and your accomodations are met. More
by bretts
Employees Worked With
May 27, 2015
In and out for an oil change Stopped by my favorite dealer for a quick oil change. Clark took great care of me and I was in and out in short time, and in a clean car, too! Not t Stopped by my favorite dealer for a quick oil change. Clark took great care of me and I was in and out in short time, and in a clean car, too! Not to mention the complimentary tea and xxxxxx bread. Great customer service at this dealership. More
by Coloradogirl
Employees Worked With
May 26, 2015
Fantastic Service !!! Love these guys !! I would highly recommend Infiniti of Denver to everyone!! I just purchased a beautiful M37X from Greg this afternoon. I would like to compliment Greg I would highly recommend Infiniti of Denver to everyone!! I just purchased a beautiful M37X from Greg this afternoon. I would like to compliment Greg on being so nice and wonderful to deal with. He's only been with this dealer for a week now and they are very lucky to have him !! Everyone knows car dealers have a bad rep anyways ....... not these guys !! Greg was over the top awesome and helped me not only get the car I wanted but the deal for it as well !! AWESOME EXPERIENCE here today and I will tell everyone to go here to purchase your next Infiniti!!! More
by Pattiasi
Employees Worked With
Greg ( the New Guy), John Mathieson
May 07, 2015
Fantastic friendly service! Jonathan Bollefer and Brooke Pennington helped me get into the car I was looking for. Clean facility with a great stock of cars. I would recommend Inf Jonathan Bollefer and Brooke Pennington helped me get into the car I was looking for. Clean facility with a great stock of cars. I would recommend Infiniti of Denver to anyone interested in a great car with great customer care. Thank you again for a great experience, and making me feel like I was an important consumer! More
by The Yetti
Employees Worked With
Brooke Cleckley, Jonathan Bollefer
May 02, 2015
Thank you, Infiniti Service was excellent as usual! The Infiniti team is always friendly and efficient. Truly respected my time crunch. The waiting area allowed me to Service was excellent as usual! The Infiniti team is always friendly and efficient. Truly respected my time crunch. The waiting area allowed me to work comfortably. Thank you, Infiniti! More
by Janemiya
April 29, 2015
Great service Chris gets another 5 star review. He consistently provides great and friendly service, and always calls before any work is started. I would recommen Chris gets another 5 star review. He consistently provides great and friendly service, and always calls before any work is started. I would recommend Chris to anyone wanting great service. More
by Neil28
Employees Worked With
April 27, 2015
Fabulous As always Chris provided exceptional customer service. In addition my car was serviced and washed in a very reasonable amount of time. As always, my e As always Chris provided exceptional customer service. In addition my car was serviced and washed in a very reasonable amount of time. As always, my experience was excellent! More
by tchristensen
Employees Worked With
April 27, 2015
honest, easy, quick Jonathan was fantastic. He was a great communicator and the process was smooth and very accurate. The dealership offered the highest price for our tr Jonathan was fantastic. He was a great communicator and the process was smooth and very accurate. The dealership offered the highest price for our trade-in compared to many other dealerships in town. I wish I would have gone to this dealership first, I would have saved many hours of frustration. More
by ryan
Employees Worked With
Jonathan Bollefer
April 22, 2015
Great job Great experience and was given a loaner car while mine was being serviced. Everything was completed that I needed and recomendations made on future se Great experience and was given a loaner car while mine was being serviced. Everything was completed that I needed and recomendations made on future service. More
by blupien126
Employees Worked With
