INFINITI OF THOUSAND OAKS - Service Center

Dropping off was very busy as there were many people dropping off in the morning but it was very efficient. There was a staff member available to help and some were multitasking which helped everyone no dropping off in the morning but it was very efficient. There was a staff member available to help and some were multitasking which helped everyone not have to wait. The team was on top of it. More

Professional, courteous, and expedient From the greeting to the end of the service, everyone was very nice to the end of the service, everyone was very nice More

Brain explained everything to me and kept me informed. It was an easy process. I will definitely be coming back. It was an easy process. I will definitely be coming back. More

Timely, congenial, and helpful. It was easy to drop off, communicate what needed to be done and pick up was easy. The car wash was also done very well, thank you! It was easy to drop off, communicate what needed to be done and pick up was easy. The car wash was also done very well, thank you! More

Excellent customer service. Brian honored a previously misquoted repair cost. Work completed when it was promised. Brian honored a previously misquoted repair cost. Work completed when it was promised. More

They were attentive and so nice as they took care of my car. I really appreciate the staff at Infinti of Thousand Oaks!! car. I really appreciate the staff at Infinti of Thousand Oaks!! More

Love the people in the service department! I’ve been a customer for over 20 years ! I’ve been a customer for over 20 years ! More

I say this every time I go, but I feel like a five star client at a Rolls-Royce dealership. The way Alba treats her customers is probably second to none. I don’t feel any dealership pressures, but instead, client at a Rolls-Royce dealership. The way Alba treats her customers is probably second to none. I don’t feel any dealership pressures, but instead, a comfort like I’m truly being taken care of. More

Patti & Julio are always on point and this time they went beyond 5 Star service and took care of my major service issue while providing me with a courtesy vehicle and delivering the car weeks before promised beyond 5 Star service and took care of my major service issue while providing me with a courtesy vehicle and delivering the car weeks before promised More

Great, great, great, and no issues and he was very personable. No complaints Loved it personable. No complaints Loved it More