INFINITI OF THOUSAND OAKS - Service Center

Excellent customer service. Brian honored a previously misquoted repair cost. Work completed when it was promised. Brian honored a previously misquoted repair cost. Work completed when it was promised. More

Love the people in the service department! I’ve been a customer for over 20 years ! I’ve been a customer for over 20 years ! More

I say this every time I go, but I feel like a five star client at a Rolls-Royce dealership. The way Alba treats her customers is probably second to none. I don’t feel any dealership pressures, but instead, client at a Rolls-Royce dealership. The way Alba treats her customers is probably second to none. I don’t feel any dealership pressures, but instead, a comfort like I’m truly being taken care of. More

They were attentive and so nice as they took care of my car. I really appreciate the staff at Infinti of Thousand Oaks!! car. I really appreciate the staff at Infinti of Thousand Oaks!! More

Patti & Julio are always on point and this time they went beyond 5 Star service and took care of my major service issue while providing me with a courtesy vehicle and delivering the car weeks before promised beyond 5 Star service and took care of my major service issue while providing me with a courtesy vehicle and delivering the car weeks before promised More

Warm personable people. Warm personable people. They try their best to accommodate your circumstances. Warm personable people. They try their best to accommodate your circum Warm personable people. They try their best to accommodate your circumstances. Warm personable people. They try their best to accommodate your circumstances with care. More

Great, great, great, and no issues and he was very personable. No complaints Loved it personable. No complaints Loved it More

Good and fast service Accommodate my wife and I in going to a restaurant for breakfast. Provided transportation. to a restaurant for breakfast. Provided transportation. More

We needed to have a key programmed. They did that and corrected an issue with the back struts that we did now realize we had - for free! The app allows you to check progress, but we di They did that and corrected an issue with the back struts that we did now realize we had - for free! The app allows you to check progress, but we didn’t need to use it, as they called us as soon as the car was done. Very friendly throughout the process. This is why you buy an Infiniti! More