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INFINITI Of Melbourne - Service Center

Melbourne, FL

4.8
517 Reviews
Call Service Center (321) 728-8880

517 Reviews of INFINITI Of Melbourne - Service Center

Sort by
April 12, 2024

Small dealer but efficient, seems a bit long on the service side but I also understand they are doing a bunch of courtesy checks. More

by PVAICKUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin in service, how is he not listed? Close up the shop when he leaves.
Report | Print
Apr 13, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

April 11, 2024

Efficient, friendly, professional and appropriately priced. I was kept informed every step of the way. More

by EKILLEAVY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Hausen
Report | Print
Apr 11, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

April 11, 2024

As normal, Martin Hausen was extremely helpful. Our QX50 had an extensive repair, plus 60K service. Martin kept us updated on the repair progress. We greatly appreciate Martin’s assistance and j More

by RSPENCER40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Hausen
Report | Print
Apr 11, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

April 11, 2024

Rob was professional and friendly The service manager was very helpful and friendly! The dealership was clean! More

by TARZANASH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Ashbridge
Report | Print
Apr 11, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

April 11, 2024

Infiniti of Melbourne’s service department team always takes great care of us and the car. We continue to use the dealership for our service needs because of how amazing they are! More

by SMCNEELY36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin
Report | Print
Apr 11, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

April 10, 2024

Martin was very helpful and professional. Definitely will be back in the future for services. More

by VLIANG88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin
Report | Print
Apr 10, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

April 10, 2024

I felt very welcomed and accommodated for, Martin was extremely helpful and kind, making sure I understood everything being explained to me! More

by JAIMEDIAS373
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin
Report | Print
Apr 10, 2024 -

INFINITI Of Melbourne responded

Jaime, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

April 09, 2024

Martin was very helpful, courteous, and professional! I will definitely be back to this dealership for future services. More

by Brittany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin
Report | Print
Apr 09, 2024 -

INFINITI Of Melbourne responded

Brittany, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

April 09, 2024

The major issue I had was with payment. The dealership charges the customer 3% fee on credit card payment. More

by Tonya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Young
Report | Print
Apr 09, 2024 -

INFINITI Of Melbourne responded

Tonya, We appreciate your Positive feedback and if you ever have any questions in the future, please feel free to call me directly at (386) 275-3207, Donnie Clark, General Manager, Infiniti of Melbourne.

April 07, 2024

Martin and Rob are always great. I have two Infinity cars and have them serviced exclusively with infinity.. I do have a problem paying a credit card fee. I too have a business in Me More

by SEANDERSON42
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin and Rob
Report | Print
Apr 07, 2024 -

INFINITI Of Melbourne responded

Sean, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

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