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INFINITI Of Melbourne - Service Center

Melbourne, FL

4.8
516 Reviews
Call Service Center (321) 728-8880

516 Reviews of INFINITI Of Melbourne - Service Center

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March 11, 2024

Service tech took time to give me a ride since the shuttle was an hour out. Very friendly staff. More

by SUSAN.FLEMMING
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin
Report | Print
Mar 11, 2024 -

INFINITI Of Melbourne responded

Susan, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

March 10, 2024

Service was great! Martin was awesome at helping and explaining things to us! We appreciate it! More

by Acler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin
Report | Print
Mar 10, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

March 08, 2024

Great service from the service department. Service was completed on time. Had a short wait. More

by ggoodwin1
Recommend Dealer
Yes
Employees Worked With
Jim Ashbridge
Report | Print
Mar 08, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

March 08, 2024

It was a pleasure! Martin assisted from start to finish and made it a very seamless process! Very professional and was able to help troubleshoot everything! Great job M More

by VFARIDANI
Recommend Dealer
Yes
Employees Worked With
Martin
Report | Print
Mar 08, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

March 07, 2024

Customer Service first class. Personable and efficient. The extra mile every day. Greet you with a smile. More

by Glory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob, Martin and Eric
Report | Print
Mar 08, 2024 -

INFINITI Of Melbourne responded

Glory, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

March 07, 2024

Martine was very courteous and explained in detail the repairs I needed. Hi hi hi hi More

by PENGDEHUAI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin
Report | Print
Mar 08, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

March 07, 2024

Very helpful with any questions I had and I was extremely grateful that they were able to squeeze me in for an oil change because I thought my appointment was at 4 and not 3. More

by MADYDAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob, Maria Muscarella
Report | Print
Mar 07, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

March 06, 2024

This dealership is now charging 3% per payment with a credit card. Taking into account anything done to an Infinity means an above-average cost, that charge is outrageous and unacceptable. No big retaile More

by Alexia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Young
Report | Print
March 02, 2024

Robert and all the guys are so helpful & information! Such a pleasure to work with them! More

by E.A.KENASTON
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Report | Print
Mar 02, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

March 02, 2024

Rob did a great job of taking care of the maintenance that I needed. He also took care of an issue that I had forgotten to mention to him when I dropped my car off. More

by DENNISNICINSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob in Service
Report | Print
Mar 02, 2024 -

INFINITI Of Melbourne responded

Dennis, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

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