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INFINITI Of Melbourne - Service Center

Melbourne, FL

4.8
515 Reviews
Call Service Center (321) 728-8880

515 Reviews of INFINITI Of Melbourne - Service Center

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March 01, 2024

They were extremely kind staff. They gave excellent customer service. I was happy to wait patiently at their waiting area as they serviced my car. The wait was relaxing and the atmo More

by KRYSTAL.SIM.MORGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Hausen , Jim Ashbridge
Report | Print
Mar 01, 2024 -

INFINITI Of Melbourne responded

Krystal, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

March 01, 2024

Outstanding service from Martin! The techs completed alot of work very quickly too! The only grief I have is that they charged a surcharge fee for me paying with a credit card. Ma More

by ETHAN25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin
Report | Print
Mar 02, 2024 -

INFINITI Of Melbourne responded

Ethan, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

March 01, 2024

excellent service by staff especially Martin. Really appreciated the kindness and courtesy of the staff there. More

by ULVIKAPATEL1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin
Report | Print
Mar 01, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

March 01, 2024

Roberts attention to detail was excellent. We had an intermittent problem so he kept the SUV overnight to resolve.Quality of work is superior and he communicated effectively.He works tirelessly More

by M.HUCKVALE9741
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Ashbridge
Report | Print
Mar 01, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

March 01, 2024

I want to recommend Martin who helped us when we brought our Infiniti QX60 2020 in for maintenance last month. He secured us a beautiful loaner for the duration of our service, and was efficient, friendly, More

by RICHIE6017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Hausan 5 stars
Report | Print
Mar 01, 2024 -

INFINITI Of Melbourne responded

Richie, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

February 29, 2024

Service department is top notch. After some issues developed, the service rep ensured that the issues were corrected and went the extra mile to make it a successful and outstanding r More

by marosari00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Hausen
Report | Print
Feb 29, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

February 27, 2024

Martin and Robert both assisted me. They were friendly, efficient, patient with all my questions. More

by KIMHARRINGTON1113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin & Robert
Report | Print
Feb 27, 2024 -

INFINITI Of Melbourne responded

Kim, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

February 26, 2024

Service was timely, my questions were answered and they went over and above to help me out with questions about a possible vehicle trade. More

by SUSAN.KACHOUROFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin, Jim Ashbridge
Report | Print
Feb 27, 2024 -

INFINITI Of Melbourne responded

Susan, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

February 26, 2024

Service advisor Martin was very helpful and efficient. Quality of work was great. I have no complaints. More

by JSAXTON10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin hausen
Report | Print
Feb 26, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

February 24, 2024

I love dealing with Martin, very professional in assisting his customer with suggestions and service. More

by LATUCKERJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Hausen
Report | Print
Feb 24, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

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