INFINITI Of Melbourne - Service Center

Truly a great place to do business I have never had a bad experience in the many years of dealing with Infiniti of Melbourne. The entire team is terrific. I highly praise the service I have never had a bad experience in the many years of dealing with Infiniti of Melbourne. The entire team is terrific. I highly praise the service and sales departments as they all seem to be informed, knowledgeable, congenial and extremely courteous and responsive to my needs. It is a pleasure to be in contact with them, and I know every detail will be taken care of. Thank you. More

Awesome, great service Always great service and nice people, great quality of work was provided to us as usual. Please continue to be a flagship of extraordinary service ! Always great service and nice people, great quality of work was provided to us as usual. Please continue to be a flagship of extraordinary service ! More

Excellent Service I would recommend and praise the service of this dealership. I have not had a dissatisfying experience with them and tell all my acquaintances about t I would recommend and praise the service of this dealership. I have not had a dissatisfying experience with them and tell all my acquaintances about their excellent quality. More

GREAT SERVICE AS USUAL.. WE ARE ON OUR 6TH INFINITY VEHICLE AND WE ARE OBVIOUSLY WELL SATISFIED WITH OUR QX'S BUT THE CROWN JEWEL OF THE DEALERSHIP IS THE SERVICE DEPARTMENT T WE ARE ON OUR 6TH INFINITY VEHICLE AND WE ARE OBVIOUSLY WELL SATISFIED WITH OUR QX'S BUT THE CROWN JEWEL OF THE DEALERSHIP IS THE SERVICE DEPARTMENT THEY HAVE ALWAYS PROVIDED GREAT SERVICE AND RETURNED OUR VEHICLES IN IMMACULATE CONDITION AND NEVER ANY DO-OVERS... More

Very personable, accommandating.. Very personable and great service. All that I needed was made available to me. The conversation was heartfelt and I felt there was a genuine concerned Very personable and great service. All that I needed was made available to me. The conversation was heartfelt and I felt there was a genuine concerned to make feel as comfortable as possible. More

Not sure what "title" is supposed to mean. Enjoyed the friendly, prompt, and competent service, and also was able to user a loaner vehicle on the day that my car was serviced. Also appreciate m Enjoyed the friendly, prompt, and competent service, and also was able to user a loaner vehicle on the day that my car was serviced. Also appreciate my car being washed and vacuumed. More

Great service and sales department. They are the best ! Pick up and delivery is awesome ! Laura Sue Andres Hienz and Gary Gibbs are the best . The other Luxury car dealers in town can le They are the best ! Pick up and delivery is awesome ! Laura Sue Andres Hienz and Gary Gibbs are the best . The other Luxury car dealers in town can learn from them on how to take care of your customers. More

Outstanding experience. Service was friendly, prompt, and professional. Superior communication regarding work being done on the vehicle. All options were explained in great Service was friendly, prompt, and professional. Superior communication regarding work being done on the vehicle. All options were explained in great detail in a timely manner. More

Oil Change Plus Extras I came in for just an oil change (which was free) and left after a large bill due to "recommended" fluid flushes, belt changes and yet another battery I came in for just an oil change (which was free) and left after a large bill due to "recommended" fluid flushes, belt changes and yet another battery change. I don't understand why my Infiniti needs a new battery every one to two years even though I drive a lot and most every day the car is driven. At least Infiniti covers some of the battery costs. One time the technician told me the brake pads were on backwards and the next time, even though I didn't change anything, they said all was fine. Makes one go hmmmmmm. The technician did NOT place one of those stickers on the inside of my windshield with the mileage for my next recommended oil change. That's a first... I enjoyed the relatively quiet atmosphere of the waiting area and the updates from Shannon. More

Airbag recall I called Infiniti of Melbourne inquiring about the airbag recall on my car. They put me on their schedule to address the issue. My car was fixed much I called Infiniti of Melbourne inquiring about the airbag recall on my car. They put me on their schedule to address the issue. My car was fixed much sooner then I thought it would be. Thank you. More