INFINITI Of Melbourne - Service Center

I've been buying new cars for 3 decades & Laura (who works as a Customer Service Rep in the Service Dept) has ALWAYS provided the BEST customer service I've EVER had when dealing with ANY car dealership works as a Customer Service Rep in the Service Dept) has ALWAYS provided the BEST customer service I've EVER had when dealing with ANY car dealership. She's very professional, helpful, honest, courteous and knowledgeable and knows the Infiniti product in-depth. Laura is the main reason I'll continue doing business with Infiniti when my warranty expires next year. In my opinion, there's NO better "Lasting Impression" of an organization/company than the person who represents them in ANY customer service capacity. Laura ALWAYS goes "above & beyond" and has proven TIME & AGAIN to be without peer when it comes to providing OUTSTANDING customer service. She ALWAYS does her BEST to make sure customers are happy from inception to completion on ANY/ALL service related issues. As we're ALL aware, this is NO easy task in this day & age. If there's ever a service connected issue that needs to be explained in further detail, Laura speaks the TRUTH and NEVER shoots "from the hip" like so many OTHER car dealership service reps do. Laura is the BEST & is a definite asset to Infiniti of Melbourne. I personally believe Infinity of Melbourne would NOT have the OUTSTANDING reputation it has without Laura as their Customer Service Rep in the Service Dept. More

One of the best service departments I have ever dealt with for any vehicle. Exceptional customer service up front and in the garage. They go out of their way to make sure you have the best experience pos with for any vehicle. Exceptional customer service up front and in the garage. They go out of their way to make sure you have the best experience possible. I would recommend all Infiniti owners to take their vehicle here for service. More