INFINITI Of Orland Park - Service Center

My car had to be towed to Infiniti of Orland because it wouldn’t start. Christine was my service advisor and she was extremely helpful. She listened to my concerns and kept me informed about what they were wouldn’t start. Christine was my service advisor and she was extremely helpful. She listened to my concerns and kept me informed about what they were doing with my car. She was extremely professional, knowledgeable and courteous. More

I can't remember the name of the person who helped me but he was good also. he was good also. More

It was great. Mike was professional, knowledgeable, and polite. The wait time was very reasonable. I would definitely go back. Mike was professional, knowledgeable, and polite. The wait time was very reasonable. I would definitely go back. More

Mike was amazing throughout this process. I was very concern after the accident that something could be missed. He had my car checked out and then prepared to be repaired through the warranty I was very concern after the accident that something could be missed. He had my car checked out and then prepared to be repaired through the warranty program once the body shop completed their work. He has always given me good advise since the start of my ownership. I know sometimes he is tired and frustrated, but he maintains a professional posture and gets the job done. This is why my confidence is high in Mike's care of my car. I feel heard and not dismissed. That means a lot. More

Excellent, professional, knowledgeable and courteous service. One of the best car care experiences I've had. They've been my go to since 2017. Won't buy from any other dealer. service. One of the best car care experiences I've had. They've been my go to since 2017. Won't buy from any other dealer. More

Latoya was very prompt, professional, the job was done within a reasonable amount of time. I receive my quotes and declined the additional service at this time, within a reasonable amount of time. I receive my quotes and declined the additional service at this time, More

They took care of me and my car. Excellent work as always. Thank you Lotoya Excellent work as always. Thank you Lotoya More

LaToya is always professional and friendly. I have an adult daughter with a disability. When I drop my truck off for service. She always say. Where's my friend at. Normally When I pick up my tr I have an adult daughter with a disability. When I drop my truck off for service. She always say. Where's my friend at. Normally When I pick up my truck I bring my daughter. They both greet each other like family. This besides the service. Is why I continue to come back. More

Excellent service and excellent sales department from service advisors and service managers they are always there to understand my concerns. God bless this dealer. God bless the employees and all the sta service advisors and service managers they are always there to understand my concerns. God bless this dealer. God bless the employees and all the staff. and I would like to say thanks to the service advisor specially Christine and Murad and the service manager, Mike and the sales manager Edy, which is always see me and approach me and say hello how are you? How may I help you and offer me cup of coffee or a hotdog if they have it really I feel like I’m at home again. This is one of the best dealers I always dealt and I always buy Infiniti from them. More

Oil change without tire rotation. Appointment at 11am. Two hours and fifteen minutes later, it was finished. Appointment at 11am. Two hours and fifteen minutes later, it was finished. More