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INFINITI Of Orland Park - Service Center
Orland Park, IL
713 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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713 Reviews of INFINITI Of Orland Park - Service Center
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August 29, 2025
LaToya is a great communicator and kept on top of this repair. She or other team members coordinated with the waranty company to handle their payment and it war completed quickly once they got the OK from repair. She or other team members coordinated with the waranty company to handle their payment and it war completed quickly once they got the OK from the warranty company. More
by DEBBIE41
Verified CustomerEmployees Worked With
August 29, 2025
Excellent service. The representative kept me updated on everything that was going on. One of the top dealership in Illinois. The representative kept me updated on everything that was going on. One of the top dealership in Illinois. More
by JAHLOVERIPTON
August 28, 2025
My car had to be towed to Infiniti of Orland because it wouldn’t start. Christine was my service advisor and she was extremely helpful. She listened to my concerns and kept me informed about what they were wouldn’t start. Christine was my service advisor and she was extremely helpful. She listened to my concerns and kept me informed about what they were doing with my car. She was extremely professional, knowledgeable and courteous. More
by PCOLEMAN312
Employees Worked With
August 23, 2025
I can't remember the name of the person who helped me but he was good also. he was good also. More
by PLINDSEY18126
Employees Worked With
August 22, 2025
It was great. Mike was professional, knowledgeable, and polite. The wait time was very reasonable. I would definitely go back. Mike was professional, knowledgeable, and polite. The wait time was very reasonable. I would definitely go back. More
by PHOENIX1017
Employees Worked With
August 21, 2025
Mike was amazing throughout this process. I was very concern after the accident that something could be missed. He had my car checked out and then prepared to be repaired through the warranty I was very concern after the accident that something could be missed. He had my car checked out and then prepared to be repaired through the warranty program once the body shop completed their work. He has always given me good advise since the start of my ownership. I know sometimes he is tired and frustrated, but he maintains a professional posture and gets the job done. This is why my confidence is high in Mike's care of my car. I feel heard and not dismissed. That means a lot. More
by dsmith_12
Employees Worked With
August 17, 2025
Excellent, professional, knowledgeable and courteous service. One of the best car care experiences I've had. They've been my go to since 2017. Won't buy from any other dealer. service. One of the best car care experiences I've had. They've been my go to since 2017. Won't buy from any other dealer. More
by docreeves QX30
August 17, 2025
Latoya was very prompt, professional, the job was done within a reasonable amount of time. I receive my quotes and declined the additional service at this time, within a reasonable amount of time. I receive my quotes and declined the additional service at this time, More
by YOGI350
Employees Worked With
August 16, 2025
They took care of me and my car. Excellent work as always. Thank you Lotoya Excellent work as always. Thank you Lotoya More
by LONELLEPPS
Employees Worked With
August 16, 2025
LaToya is always professional and friendly. I have an adult daughter with a disability. When I drop my truck off for service. She always say. Where's my friend at. Normally When I pick up my tr I have an adult daughter with a disability. When I drop my truck off for service. She always say. Where's my friend at. Normally When I pick up my truck I bring my daughter. They both greet each other like family. This besides the service. Is why I continue to come back. More
by ANTOINETTE.LESURE
Employees Worked With
