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INFINITI Roseville - Service Center

Roseville, CA

4.7
236 Reviews
Call Service Center (916) 633-1120

236 Reviews of INFINITI Roseville - Service Center

Sort by
May 21, 2025

Jairo, is one great asset to Roseville Infiniti. He took care of me and my car. He got me in and out and kept me in loop with the progression of my repairs. He also took care of all the recalls my c More

by Cliff Lowrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 18, 2025

Very nice employees. Shuttle service was great. My 2017 QX50 is like new. Will definitely be back. More

by Skydiva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2025 -

INFINITI Roseville responded

Thank you for the kind words! We're so glad to hear you had a great experience with our team and that the shuttle service helped make your visit even more convenient. It's wonderful to know your 2017 QX50 is running like new — that’s exactly what we aim for! We truly appreciate your support and look forward to welcoming you back next time.

May 18, 2025

Helpful and attentive, great follow up and very friendly. I appreciated the professionalism and desire to make sure we were taken care of More

by RYAN_S_PORTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Chastain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2025 -

INFINITI Roseville responded

Ryan, Thank you for the 5-star review! We are so glad your service visit was a great one. We look forward to continuing to serve you.

May 15, 2025

Always excellent. I live in San Diego and will only use Infiniti of Roseville. They are an absolute level above the others down here. More

by CORDIER53
Recommend Dealer
Yes
Employees Worked With
Dan Chastain
Report | Print
May 16, 2025 -

INFINITI Roseville responded

Thank you so much for your kind words and continued loyalty! We’re truly honored that you choose Roseville INFINITI, even with the distance from San Diego. It means a great deal to know our team and service stand out enough to make that trip worthwhile. We’re committed to delivering an exceptional experience every time, and your support motivates us to keep raising the bar. Looking forward to welcoming you back again soon!

May 12, 2025

I love this place! I purchased my last 3 vehicles from Infiniti Roseville because they are honest, have great pricing, and outstanding customer service. I highly reco More

by Christopher G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Esther Shamouel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Khuu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nadine Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Chastain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Niki Hutchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Ussery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2025 -

INFINITI Roseville responded

Christopher, Thank you for the kind words! We are so glad you have always had a wonderful car buying experience with us. We look forward to continuing to assist you for years to come! We also appreciate the heartfelt recommendation. Until next time!

May 12, 2025

Dan the service agent was very attentive and very polite. Dan kept me informed on our vehicles progress, and we are grateful for the condition our car was returned to us in. More

by sansation3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Chastain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure
Report | Print
May 13, 2025 -

INFINITI Roseville responded

Thank you for the kind words! We are so glad to hear that Dan took amazing care of you and your vehicle during your service visit. We look forward to continuing to assist you.

May 08, 2025

The staff in the service department is awesome. They really care about the customer and make it so easy and accommodating. More

by TIMARAIZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 09, 2025 -

INFINITI Roseville responded

Thank you so much for the kind words! We are so glad our team took amazing care of you and your vehicle during your visit. We look forward to continuing to serve you.

May 04, 2025

Jairo was great to work with. He made sure to listen to, and address all of my concerns with the new car. More

by BULLSEYEDENTREMOVAL
Recommend Dealer
Yes
Employees Worked With
Jairo
Report | Print
May 05, 2025 -

INFINITI Roseville responded

Thank you for taking the time to share your experience! We're so glad to hear that Jairo took great care of you and made sure all your concerns were heard and addressed. It's important to us that every customer feels confident and supported with their new vehicle, and we're happy Jairo delivered on that. Enjoy your new car, and thank you for choosing us!

May 02, 2025

Dan is fantastic, he’s always informative, professional and willing to convey what needs to be done, the right way! More

by FLYFORPETE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Chastain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2025 -

INFINITI Roseville responded

Thank you for the great feedback! We're lucky to have Dan on our team — his professionalism and clear communication truly make a difference. We're glad he was able to provide you with the honest, informative service you deserve. We appreciate your continued trust and look forward to seeing you again!

May 01, 2025

They kept me updated on my car. Dan was very friendly and professional. The service was done in the time period they quoted. More

by HOOPTRAVELS
Recommend Dealer
Yes
Employees Worked With
Dan
Report | Print
May 02, 2025 -

INFINITI Roseville responded

Thank you for the 5-star review! We are so glad to hear that Dan took amazing care of you and your vehicle during your visit. We look forward to the next time!

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