INFINITI Roseville - Service Center

Roseville Infiniti Service is dependable and honest. They kept me informed of progress, and having a loaner vehicle was wonderful. I would recommend them to anyone needing maintenance or repairs to thei They kept me informed of progress, and having a loaner vehicle was wonderful. I would recommend them to anyone needing maintenance or repairs to their Infiniti vehicle. Dan was courteous and communicated everything in a timely fashion. More

Dan and the service team were great! I have had several ongoing issues that he took the time to listen to me about and then had the determination to get them all fixed! I am genuinely im I have had several ongoing issues that he took the time to listen to me about and then had the determination to get them all fixed! I am genuinely impressed with the service that you all are providing over there. It should be the standard, but unfortunately, it has become the exception. Thank you to and you to your team for putting in the time to listen and resolve my issues with what has become my favorite vehicle I have ever owned. I can buy any vehicle, but knowing that it is backed up by good people is what keeps people coming back. Sincerely Josh Andrews More

Overall, Roseville Infiniti provided good service. However, I was originally told that the part I ordered was in stock but, two hours after arriving at the dealership on an early Saturday morning, I w However, I was originally told that the part I ordered was in stock but, two hours after arriving at the dealership on an early Saturday morning, I was informed that it actually WASN'T. That said, Roseville Infiniti came through on the second trip and installed it in just under two hours. More

Micah was wonderful! Extremely communicative and sensitive to my need for my car. He explained the repairs/services rendered well and patiently answered all inquiries. He Extremely communicative and sensitive to my need for my car. He explained the repairs/services rendered well and patiently answered all inquiries. He clearly communicated the timeline with me so I was never in question. We spoke by phone twice, in person once, and 6-7 texts all in 24hours. I will ask for him the next time my car needs service or repair! Thank you, Micah! More

I have been going to this dealership since buying both our car - they are great our car - they are great More

Mathew went over and above to help solve my issue and he did a great job did a great job More

Dan Chastain is my service provider and so far he has done a remarkable job to ensure all My vehicle’s needs are met. He is patient, thorough, professional and kind. Thanks Dan for always accommodating done a remarkable job to ensure all My vehicle’s needs are met. He is patient, thorough, professional and kind. Thanks Dan for always accommodating me! Hope you have a wonderful New Year! More

Mathew was great and I appreciated the service team’s attention to a paint issue I had. attention to a paint issue I had. More

Since Elk Grove Infiniti closed, I had to come to this location for warranty repairs. They greeted me when I arrived and was helped within 30 minutes. Let the service advisor know about my problems and we location for warranty repairs. They greeted me when I arrived and was helped within 30 minutes. Let the service advisor know about my problems and went on my way. They kept in touch during the inspection and repairs. Overall, good service. More

Great, efficient, effective service. Timely communication. Adaptable to customer needs. Convenient drop off and pick up Timely communication. Adaptable to customer needs. Convenient drop off and pick up More