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INFINITI Roseville - Service Center

Roseville, CA

4.7
239 Reviews
Call Service Center (916) 633-1120

239 Reviews of INFINITI Roseville - Service Center

Sort by
March 24, 2025

Marco, Dan and the rest of the team are amazing. They are always fast, thorough, and professional. I highly recommend Infiniti Roseville! More

by Christopher G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Chastain
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2025 -

INFINITI Roseville responded

Christopher, Thank you so much for your kind words! We’re thrilled to hear that Marco, Dan, and the rest of the team were able to provide you with fast, thorough, and professional service. We truly appreciate your recommendation and are so glad you had a positive experience with us. We look forward to a long-lasting relationship!

March 24, 2025

Fast and efficient The dealership environment is nice. I was informed of issues that need immediate attention More

by ROBERTOMDAJAO
Recommend Dealer
Yes
Employees Worked With
Jairo
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Mar 25, 2025 -

INFINITI Roseville responded

Roberto, Thank you for your 5-star review! We’re happy to hear that your experience with us was fast and efficient. We’re always here to make sure you have a seamless and informative experience. We look forward to assisting you again!

March 23, 2025

They are very responsive to their customers. Good at communicating with me on my vehicle. More

by K_BARNIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Chastain
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 24, 2025 -

INFINITI Roseville responded

Thank you for sharing your experience! We're so glad to hear that you’ve found our team responsive and communicative. Keeping you informed every step of the way is important to us, and we're happy to know that we've met your expectations. We look forward to the next time!

March 19, 2025

Jairo worked with me to get my car repaired due to failing turbos. He kept me informed and was able to assist me with all my questions. I appreciate the assistance I received at Infiniti Roseville and More

by Infiniti_Crono
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jairo Gutierrez
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Mar 20, 2025 -

INFINITI Roseville responded

Thank you for your kind words! We’re so glad to hear that Jairo was able to assist you with your car repair and keep you informed throughout the process. It’s great to know you had a positive experience with Infiniti Roseville. We look forward to serving you again in the future and truly appreciate your loyalty!

March 17, 2025

I appreciate the deal received for my car. Me and the new owner love it and will recommend Infinity of Roseville to anyone. More

by Andresfeliciano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esther Shamouel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew, Terri, Nikita
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Mar 18, 2025 -

INFINITI Roseville responded

Andres, Thank you so much for the kind words! We are so glad your experience with us was a great one. We look forward to a long-lasting relationship!

March 16, 2025

Outstanding Job thorough and friendly, they make sure you are listened to and explain issues thoroughly More

by JCHOLDEM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 17, 2025 -

INFINITI Roseville responded

Thank you for the 5-star review! We're so glad to hear that you had such a positive experience and that our team was thorough, friendly, and attentive to your needs. It's important to us that we explain everything clearly and ensure you feel heard. We truly appreciate your feedback and look forward to assisting you again in the future!

March 15, 2025

Jairo got me in and out for routine service faster than I'd ever experienced before - thank you! More

by Jason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 17, 2025 -

INFINITI Roseville responded

Jason, Thank you for the 5-star review! We are so glad to hear that Jairo took amazing care of you and your vehicle and that your visit was quick and efficient. We look forward to the next time!

March 15, 2025

We had excellent service from Esther which made the process easy and enjoyable. She was outstanding More

by georgeslaats
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esther Shamouel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Ritter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 17, 2025 -

INFINITI Roseville responded

George, Thank you so much for the great review! We're thrilled to hear that Esther provided you with excellent service and made the process easy and enjoyable. She truly is outstanding, and we’re so glad you had such a positive experience. We look forward to the next time!

March 15, 2025

Dan Chastain is great to work with and makes it easy to schedule service in a timely manner. More

by DNLTHOMAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Chastain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 17, 2025 -

INFINITI Roseville responded

Thank you for the wonderful feedback! We're so glad to hear that Dan made scheduling your service easy and efficient. We truly appreciate your kind words and are happy that you had such a positive experience. We look forward to the next time!

March 14, 2025

Working with the service advisor, Jairo, was a delightful experience. He ensured I was updated throughout the entire service process. More

by GPICAREL
Recommend Dealer
Yes
Employees Worked With
Jairo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 17, 2025 -

INFINITI Roseville responded

Thank you for sharing your experience! We're so glad to hear that Jairo provided you with excellent service and kept you informed throughout the entire process. We truly appreciate your feedback and are happy to know you had such a positive experience. We look forward to a long-lasting relationship!

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