INFINITI Roseville - Service Center

Mathew was very kind and the technician was very thorough with his inspection of my car. My car is working much better than before I came in. They were very efficient with their work. with his inspection of my car. My car is working much better than before I came in. They were very efficient with their work. More

Hello, I brought my car in on Saturday, March 8th, for some recalls that it had. They told me that they could address two of the recalls, but that the third one wouldn't be covered under warranty because some recalls that it had. They told me that they could address two of the recalls, but that the third one wouldn't be covered under warranty because my car is a salvage vehicle. I agreed for them to proceed with the two recalls. However, I was later contacted and informed that the check engine light had turned on. They then explained the cost to fix it, but I declined, as the price was too high. Now, I don't understand why, after picking up my car, the check engine light is still on. I would like to speak with a manager to resolve this issue and have my car returned to the condition it was in before I brought it in – without the check engine light on. Please contact me at 408-401-2284. I look forward to your prompt response. Juan Carlos Sanchez de Tagle More

Micah was very transparent. The texting is a nice touch, as was the ability to see pictures and receive a service estimate. The texting is a nice touch, as was the ability to see pictures and receive a service estimate. More

Kind and knowledgeable people. Always helpful and on time. Finding new ways to improve their service Always helpful and on time. Finding new ways to improve their service More

JAIRO What a pleasure to work with from the first moment he answered the service department phone. He explained the entire Roseville Infiniti service evaluation process to me and kept me up to date on the p he answered the service department phone. He explained the entire Roseville Infiniti service evaluation process to me and kept me up to date on the processes and progress of my vehicles repair. More

Very pleased with the service The car was ready before the promised completion time which is unheard of with some companies. Good job. the promised completion time which is unheard of with some companies. Good job. More

Micah has been pleasant, kind and helpful each time I’ve been in. I always get the feeling he is really trying to help and not just upsell services. been in. I always get the feeling he is really trying to help and not just upsell services. More

Good service. Good communication. Price was high, but overall I’m happy with the work. Thanks. Good communication. Price was high, but overall I’m happy with the work. Thanks. More

I dropped my car off for an oil change, It was done quickly. Representative was friendly and courteous. quickly. Representative was friendly and courteous. More

Customer service Was great. Dan was really informative. My car was done in a timely manner. Dan was really informative. My car was done in a timely manner. More